Senior Manager Customer Data Platforms

Shape trusted customer data services at OLG through Customer Data Platform leadership, governance, and technology lifecycle management. Support analytics, marketing, and insights.This Senior Manager leads the Customer Data Platform and related enterprise analytics technologies. You will ensure secure, reliable, available services and trusted data for decision-making. The position combines customer data ecosystems, governance, vendor management, roadmaps, and people leadership.Key Responsibilities:
Ensure trusted customer data supports analytics and marketingMaintain secure, reliable, and available technology platformsDevelop business-aligned technology roadmaps and enhancementsMonitor service performance, adoption, and platform usageCollaborate with partners, vendors, leaders, and technology teamsRequirements:
University degree in Computer Science or related disciplineSeven or more years supporting or leading enterprise platformsExperience managing customer data ecosystems or customer-centric solutionsUnderstanding of APIs, cloud services, SaaS, authentication, and integrationKnowledge of privacy, compliance, security, and information governanceApply customer data platform expertise, governance knowledge, and strategic technology leadership to strengthen OLG’s enterprise analytics services.
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