Process Improvement Engineer Ai Automation

Improve operational workflows for CIRO’s AI and Automation Centre of Excellence in Toronto through process redesign, data analysis, and facilitation.This Business Process Engineer works with business owners to understand current operations and prepare future-state processes. The full-time position supports intake, transformation decisions, requirements, and implementation inputs. It also helps establish performance baselines, track benefits, and assess outcomes after delivery.Key Responsibilities:
Identify workflow pain points, gaps, dependencies, and improvement opportunitiesWork with owners to prepare teams for solution adoptionAnalyze volumes, cycle times, exception rates, and operational indicatorsHelp select redesign, staff-built, COE, or technology solutionsMaintain process records, assumptions, metrics, and governance documentationRequirements:
Minimum five years in process analysis, improvement, or project supportExperience with process redesign, automation, or technology-enabled changeExperience supporting structured experiments, prototypes, or transformation pilotsComfort establishing baselines and tracking realized benefitsStrong organization, attention to detail, and multiple-priority managementApply operational improvement, structured experimentation, and benefits tracking to practical AI and automation opportunities at CIRO.
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