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Salesforce Fsc Strategy Director

RBC

Winnipeg, MB
Lead Salesforce Financial Services Cloud strategy at RBC in Toronto, connecting technology, advisors, and banking partners across platforms.This Director role shapes strategic direction for CRM and Branch Platforms across Personal, Commercial, and Private Banking. You will translate business strategy into transformational roadmaps, govern Client360 evolution, and align technology delivery with advisor needs. The role also advances AI-enabled advisor workflows and adoption of Salesforce capabilities.Key Responsibilities:
Drive integrated strategy across CRM and Branch PlatformsDefine roadmaps across Personal, Commercial, and Private BankingManage portfolio risks, budgets, funding, and financial planningTrack product OKRs and KPIs across delivery teamsLead AI proof-of-concept cycles and validated solution patternsRequirements:
Deep expertise in Salesforce Financial Services Cloud capabilitiesExpert-level understanding of Client360 architecture and implementationsBusiness strategy and strategy-to-implementation experienceExceptional executive communication and presentation skillsTen-plus years business experience and four-plus product-management yearsBring Salesforce FSC, Client360, strategic planning, and executive communication expertise to RBC’s advisor platform transformation.
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Vacancy posted 2 hours ago
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