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Senior Client Strategy Account Director

Directive

Lead enterprise client strategy at Directive Consulting, connecting executive communication with integrated B2B marketing across a remote-first environment. Own retention, expansion, and client experience for complex relationships.

The Account Director, Client Strategy is the senior strategic and commercial owner of a valuable client portfolio. You will advise VP- and C-suite stakeholders while aligning Paid Media, SEO, CRO, Creative, and RevOps teams around business outcomes. The position owns the client lifecycle and influences Net Revenue Retention.

Key Responsibilities:

  • Own senior relationships and executive communication for enterprise clients
  • Develop renewal, upsell, and cross-sell strategies tied to NRR
  • Design integrated growth plans across marketing and revenue channels
  • Manage forecasting, margins, scope control, and renewal negotiations
  • Translate performance data into revenue-focused executive narratives

Requirements:

  • Seven to twelve years in agency or client services roles
  • Significant exposure to B2B SaaS or technology clients
  • Renewal, upsell, and cross-sell experience across $2M+ portfolios
  • Fluency across Paid Media, SEO, CRO, Creative, and RevOps
  • Experience with VP, CMO, and CRO stakeholders

Bring executive presence, commercial rigor, and cross-channel strategy to Directive Consulting’s enterprise client partnerships and growth.

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Vacancy posted 1 day ago
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