Global Sales & Business Development Manager

The Global Business Development Manager is responsible for leading global sales execution and business development activities for the Digital Drill Rig business. This role translates business strategy into revenue growth, customer acquisition, account expansion, and stronger customer relationships. Working closely with Regional Sales Managers, Revenue Operations, Customer Success, Product, and regional IMDEX teams, this position helps drive sustainable growth and commercial performance across global markets.
Responsibilities
Develop and execute the global sales and business development strategy for the Digital Drill Rig business.
Establish regional growth priorities, sales targets, and account strategies.
Build and maintain a strong global pipeline across new customers, account expansion opportunities, strategic partnerships, and enterprise accounts.
Support Regional Sales Managers in executing account plans and achieving regional performance objectives.
Lead complex sales opportunities, commercial negotiations, and deal strategy.
Develop and maintain executive-level relationships with key customers and stakeholders.
Act as the executive sponsor for strategic and enterprise customer accounts.
Partner with Customer Success teams to support onboarding, adoption, renewals, and expansion opportunities.
Collaborate with Product and Technology teams to align customer needs and market feedback with product strategy.
Work with Marketing and regional IMDEX teams to support demand generation, industry engagement, and market positioning.
Own the global commercial plan, revenue forecast, and sales performance reporting.
Drive forecasting discipline and improve pipeline visibility and forecast accuracy.
Lead and support the Revenue Operations function, including CRM effectiveness, reporting, workflow optimization, and data quality.
Monitor business performance and identify commercial risks, opportunities, and corrective actions.
Provide sales and commercial performance updates to senior leadership.
Lead, coach, and develop Regional Sales Managers and the Revenue Operations Manager.
Create alignment across regions while supporting accountability and local decision-making.
Support succession planning, talent development, and organizational growth initiatives.
Foster a culture of accountability, collaboration, and continuous improvement.
QualificationsRequired
15+ years of progressive experience in sales, business development, or commercial leadership.
Experience leading managers and globally distributed teams.
Demonstrated success developing and executing commercial strategies that drive revenue growth and customer acquisition.
Strong experience in forecasting, pipeline management, strategic sales planning, and complex negotiations.
Proven ability to coach sales leaders and improve team performance.
Experience working with CRM platforms and revenue reporting systems.
Strong communication, presentation, and executive stakeholder management skills.
Ability and willingness to travel internationally.
Preferred
Experience in mining technology, drilling operations, SaaS, industrial technology, or related industries.
Bachelor's degree in Business, Commerce, Engineering, Geology, or a related discipline.
Formal training in sales leadership, strategic selling, or commercial negotiations.
Skills
Strategic account management
Revenue forecasting
Executive relationship management
Team leadership and coaching
Cross-functional collaboration
Strategic planning
Market analysis
CRM management
Communication and presentation skills
Working Conditions
Frequent international travel.
Regular interaction with customers, partners, and internal teams across multiple regions and time zones.
Participation in customer visits, conferences, industry events, and leadership meetings.
Equal Employment Opportunity StatementIMDEX is an equal opportunity employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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