Claims Transformation Executive Canada Life

Shape claims transformation at Canada Life through automation, analytics, and operational modernization across London, Montreal, or Winnipeg. Connect enterprise strategy with execution and scalable customer outcomes.

Reporting to the Vice President, Claims, the Assistant Vice President leads capabilities, processes, and innovations for future-ready claims management. This senior leader partners with Claims, Technology, Finance, Human Resources, and other functions. The work combines strategic transformation, operational excellence, and workforce strategy.

Key Responsibilities:

• Identify and execute improvement and transformation opportunities
• Modernize operations and simplify claims processes
• Develop data insights supporting decisions and emerging trend identification
• Lead cross-functional initiatives delivering strategic outcomes
• Maintain risk management, compliance, and operational controls

Requirements:

• 10+ years progressive leadership in transformation, claims, or operations
• Strong analytical, problem-solving, and decision-making skills
• Experience managing budgets, workforce investments, and business cases
• Ability to influence stakeholders across organizational levels
• French and English fluency required for Quebec positions

Use transformation leadership, data-driven insights, and cross-functional influence to advance Canada Life claims operations and customer experiences.

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