Technical Program Manager Saas

Guesty

Technical problem-solving and SaaS expertise define this Technical Program Manager role at Guesty. Guide complex customer use cases through advanced product consultations.As Guesty’s Technical Program Manager, you become a technical partner for customers navigating intricate challenges. You will translate business requirements into scalable solutions, explain complex concepts clearly, and support product adoption. The role also connects closely with Customer Success Management to improve workflows and account health.Key Responsibilities:
Lead advanced consultations across Guesty product domainsTranslate business requirements into technical solutionsTrain users toward hands-on product proficiencyIdentify workflow optimization and product adoption opportunitiesPartner with Customer Success Managers on account healthRequirements:
Four years of technical SaaS experience minimumAbility to navigate complex SaaS environmentsAPI literacy and demonstrated problem-solving skillsStrong communication and presentation abilitiesAbility to work independently with cross-functional teamsBring SaaS technical expertise, customer guidance, and strategic problem-solving to Guesty’s Technical Program Manager team.
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