Multi Site Childcare Operations Manager

Oversee staffing, enrollment, compliance, and service quality across multiple childcare sites with Umbrella Family in the Greater Hamilton Area. Lead operational improvement.The Program Manager (RECE) provides operational, pedagogical, and people leadership within Umbrella Family’s multi-site licensed childcare organization. Reporting to the Director of Childcare Programs, this leader supports day-to-day operations, financial accountability, organizational planning, and change initiatives. The position requires operational acumen, strong decision-making, and knowledge of CCEYA requirements, responsive pedagogy, and relationship-based practice.Key Responsibilities:
Direct daily operations across multiple child care programsManage staffing, scheduling, enrollment, occupancy, and complianceAnalyze needs and implement organizational effectiveness strategiesLead teams through growth and change initiativesEnsure health, safety, licensing, and policy complianceRequirements:
Registered Early Childhood Educator in good standingTen years working in childcare centresFive years of people management experienceBusiness acumen in budgeting, planning, and problem-solvingValid driver’s license, reliable vehicle, screening, and First Aid/CPRUse operational planning, compliance expertise, and people leadership to strengthen service delivery across Umbrella Family’s childcare locations.
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