Inbound Medical Translator (English-Spanish)

**Remote | Independent Contractor | Global**

**About:**

**Agents Only Technologies Inc.** is a global workforce and operations company supporting customer experience, language services, data annotation, and professional services across multiple industries. We collaborate with organizations worldwide to deliver high-quality solutions through distributed teams, structured processes, and a commitment to operational excellence.

**Role Overview**

**Agents Only Technologies Inc.** is seeking Inbound Medical Translators to support healthcare-related interpretation and translation services for English and Spanish-speaking customers. In this role, you will accurately translate medical conversations and information while maintaining professionalism, confidentiality, and linguistic accuracy.

This opportunity is ideal for professionals with a strong medical background, excellent bilingual communication skills, and the ability to work independently in a remote environment.

**What You'll Do**

* Provide accurate, real-time inbound medical translation between English and Spanish.
* Translate healthcare-related conversations while preserving meaning, context, and terminology.
* Maintain confidentiality and comply with applicable privacy and data security standards.
* Demonstrate professionalism and empathy when interacting with patients and healthcare professionals.
* Follow project-specific guidelines, workflows, and quality standards.
* Complete all required documentation and reporting accurately.
* Participate in required training and certification activities prior to deployment.

**What You Bring**

* Background in the medical, healthcare, nursing, pharmacy, allied health, or related field. (Preferred)
* Experience in medical interpretation or medical translation is highly preferred.
* Experience working in customer support, healthcare operations, or clinical environments is an advantage.

**Required Skills**

* B2 to C1 proficiency in both English and Spanish (spoken and written).
* Strong understanding of medical terminology in both languages.
* Excellent listening, comprehension, and communication skills.
* High level of accuracy and attention to detail.
* Ability to remain calm and professional in sensitive situations.
* Strong time management and organizational skills.
* Comfortable working independently in a remote environment.

**Training Requirements**

Selected candidates must successfully complete the required onboarding and certification process, including:

* Three (3) weeks of self-paced training
* Daily completion of all assigned training modules and activities
* Successful completion of all required knowledge assessments
* Must pass the client's certification requirements before being endorsed for production

Failure to complete the training or certification requirements may affect project eligibility.

**Work From Home Requirements**

Candidates must have a suitable remote work environment and meet the project's minimum technical requirements, including:

* A reliable computer that meets project specifications
* Stable, high-speed internet connection
* Wired or approved headset (if required)
* Quiet, distraction-free workspace
* Ability to install and use required communication and productivity tools

Additional technical requirements will be provided during the onboarding process.

**Education / Expertise**

* Degree, certification, or formal education in a medical or healthcare-related discipline is strongly preferred but not a requirement.
* Medical interpreter or healthcare language certification is an advantage but not required unless specified by the client.

**You'll Excel in This Role If You**

* Are passionate about supporting healthcare communication.
* Have excellent bilingual communication and active listening skills.
* Can accurately translate medical terminology under pressure.
* Learn quickly and perform well in structured training environments.
* Thrive in a quality-focused, remote work setting.

**Equal Opportunity**

Agents Only Technologies Inc. is committed to fostering an inclusive and diverse global community. We welcome qualified professionals from different backgrounds and experiences. Opportunities are made available based on qualifications, skills, experience, and business needs, ensuring a fair and inclusive selection process for all applicants.