Manager, Fraud Strategy

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we're the team behind Money Mart—Canada's largest non-bank branch network and a leader in financial solutions for underserved communities.From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.Compensation Philosophy:
Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.Discretionary Annual Bonus:
Enjoy the opportunity for a discretionary bonus based on individual performance and company success.Comprehensive Benefits:
Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.Retirement Plans:
Plan for your future with our robust retirement savings options, ensuring you're set for the long haul.Hybrid Work Environment:
Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.Perks and Rewards:
Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.The Job: Manager, Fraud Strategy
The Manager, Fraud Strategy- is a hands-on leader responsible for designing and executing fraud prevention strategies across Momentum Financial Services Group's consumer lending products. This role is ideal for someone who combines strategic thinking with deep technical execution., operating directly in the data to drive decisions.How You'll Make an Impact:
Design and optimize fraud prevention strategies across the
loan application, adjudication, and origination lifecycle, ensuring effective risk controls while maintaining a seamless customer experience.Develop and implement controls to identify and prevent
application fraud, identity theft, synthetic identity fraud, and first-party fraud
within consumer lending products.Partner closely with Credit Risk and Operations teams to enhance fraud detection and decisioning strategies throughout the customer application and adjudication process.Monitor fraud performance across lending funnels and adjudication workflows, using data insights to improve approval quality and minimize fraud losses.Leverage advanced analytics, fraud solutions, and business acumen to identify emerging fraud trends, mitigate losses, and balance customer experience with risk control.Cross-Functional Collaboration
Collaborate closely with Credit Risk, Product, Ops, and IT to implement, monitor, and refine fraud strategies.Partner with external fraud prevention vendors, supporting tool evaluation and performance monitoring.Communication & Stakeholder Engagement
Deliver clear and actionable insights, findings, and recommendations to senior leadership and cross-functional stakeholders.Leadership & Team Development
Foster continuous improvement and professional growth by sharing expertise, strengthening analytical capabilities, and supporting team development.What You Bring:
Proven experience designing and executing fraud strategies within
consumer lending, fintech, banking, or credit products, with direct exposure to
application fraud, adjudication, loan origination, and customer acquisition fraud.Understanding of the
consumer lending lifecycle, including customer application flows, identity verification, underwriting support processes, adjudication frameworks, and funding controls.Experience balancing fraud controls with approval rates, customer experience, and portfolio performance throughout the lending journey.Strong, hands-on SQL expertise—able to build queries from scratch and work independently in raw data (critical)Strong judgment to balance fraud risk, customer experience, and business outcomesComfort working closely with data, technology, and cross-functional teamsMust have good business judgment with demonstrated ability to think creatively and strategically.Proficient in SQL programming skills and experienced with data visualization platforms such as Sigma and TableauStrong communication, interpersonal, and presentation skills.Ability to work independently and collaboratively, providing thought leadership and mentorship to team members.Aptitude and willingness to roll-up the sleeves and get involved in the details.Education + Experience
5+ years of experience in fraud risk management with a focus on
application fraud, origination fraud, adjudication strategy, and fraud prevention solutions
within consumer lending, fintech, banking, or e-commerce environments.Proven track record developing fraud strategies that support
loan application, adjudication, underwriting, and funding processes
while mitigating fraud losses.Experience working within U.S. consumer lending organizations and supporting unsecured lending, installment loans, line of credit products, or other credit-based offerings is highly preferred.Committed to Equal Opportunity:
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.Please note: The salary range for this position is between C$ 115,000 - C$ 135,000.
About MFSG – Our Commitment to Responsible Innovation
At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada's Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
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