College Store Supervisor

Job Responsibility: EXISTING CNC CUPE Employees:

For all Administrative postings please disregard the following statement. For CUPE postings please refer to Article 9.01 (d) of the CUPE Collective Agreement to ensure you have met the eligibility requirements to apply to CUPE competitions. Employment Status Full Time Employment Type Regular Job Summary Reporting through to the Director of Procurement & Ancillary Services, with a focus on service excellence, the College Store Supervisor provides day-to-day supervision and oversight to College Store Operations ensuring that a diverse range of goods, course supplies/materials and sundry items are available for purchase. Specific Duties Supervisory Duties:

• Provides supervision, direction, guidance and coaching to the College Store and Print Shop staff on a day to day basis..
• Authorizes and submits timesheets to Payroll.
• Maintains records of vacation and short and long-term leave of staff.
• Responsible for accurate receiving of store stock, including pursuing inventory discrepancies and/or shipping claims.
• Responsible for timely coding of invoices to insure prompt payment and keeping our vendor accounts in good standing.
• Assists Director with the interview and hiring process of new staff.
• Assists Director in conducting staff meetings and preparing employee performance appraisals.
• Maintains store operating systems including cash registers, purchasing system, web-system, and Moneris banking systems. Works directly with the systems host vendor and IT department to correct all issues and problems.
• Contributes to planning related to policy and business processes in consultation with Director.
• Implements new procedures, policies and system enhancements in accordance with Bookstore strategic plan, as directed by Director.
• Develops, promotes and supports effective working relationships with college faculty, staff and departments.
• Trains staff on College Store purchasing system as required.
• Coordinates all aspects of year end physical inventory counts.
• Uses judgement and creative problem solving to resolve issues or complaints as they arise or when referred by staff or customers, keeping the Director informed as required.
• Brings issues forward to Director relating to procedure and policy development that require broader consultation and consideration.
• Gathers and communicates customer feedback and proposes enhancements to customer service print or web information.
• Maintains knowledge of current and emerging retail trends.

Regular Duties:

• Responsible for the day-to-day procurement and inventory of a diverse range of goods, course supplies and materials, and sundry items required by student, staff and faculty.
• Communicates with faculty, researches and communicates with vendors; sources new suppliers when learning materials are not available in Canada.
• Enters data into Bookstore purchasing system, calculates and produces purchase orders; communicates decisions to store staff.
• Balances the level of text and trade inventory on a regular basis to ensure correct inventory levels are maintained relative to demand. Incumbent reviews class start dates, enrolments and course listing reports.
• Organizes and expedites book returns to publishers to ensure inventory is current.
• Meets with suppliers to update product information.
• Designs and implements textbook layout every term.
• Coordinates used book buy backs; maintains current buy back and want' lists.
• Liaises with external sponsoring agencies in order to assist students with funding issues and enters client information into database in a timely and accurate manner.
• Provides service to customers (walk-in, email and telephone).
• Processes mail and distributes to staff on a daily basis.
• Operates POS register and perform cash audits as required.
• Performs month end procedures, runs reports and submits to Financial Services.
• Recommends and participates in changes to systems and the introduction of new Bookstore services.
• You will be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners and communities.
• You will promote a positive work atmosphere and communicating in a professional manner that demonstrates mutual respect with students and colleagues.
• Other related duties as assigned by the Director Procurement & Ancillary Services.

Skills & Qualifications

• Recognized two (2 ) year diploma in Business with courses in purchasing and management
• 2 years or more recent supervisory experience in a College Bookstore, or equivalent retail environment, OR an equivalent combination of training and experience preferably in a public sector environment

• Proficient in software systems such as : WinPrism, WPAdmin, MS Expression Web, Photoshop, Adobe Bridge, Colleague, WinPos,(Cash Register), MS Office suite, Moneris Merchant Solutions, Canva, Campus Ebook Store, and PDT Inventory maintenance module
• Superior organizational skills
• Proven ability to work in high pressure, high volume situations
• Proven sound judgement and problem solving abilities
• Excellent interpersonal/communication skills, polite, friendly and outgoing
• Strong initiative as demonstrated through appropriate recent references
• Ability to work independently
• Attention to detail, neat and thorough
• Ability to complete the physical demands of the position

Band H Grade NA Salary $67,818 per year Location Prince George CNC Campus Prince George Province BC Country Canada Department Retail & Dining Services Posting Detail Information Posting Number 24-276SP Employee Group Operational Desired Start Date 04/01 Position end date (if temporary or seasonal)Additional Appointment DetailsNumber of Hours per week 35 Posting Competition Status Accepting Applications Open Date 03/20 Screening/Close Date 03/27 Remain Open Until Filled Yes Special Instruction/Details to Applicant