Specialist Product Management-Ca

Job Summary
The incumbent translates strategic business requirements into formal, value-driven product roadmaps, working in close collaboration with Business and Technology stakeholders to operationalize them for initial development and continuous evolution. Managing the product through its entire lifecycle, the incumbent champion's the CN Business Process of Product Management-governing deliverables from inception to customer delivery to maximize business value, operational efficiency, and user experience. The incumbent leverages customer feedback to continuously improve user satisfaction and ensure the product meets evolving business needs, while maintaining alignment with CN's Technology architecture and safety standards.The incumbent translates strategic business requirements into formal, value-driven product roadmaps, working in close collaboration with Business and Technology stakeholders to operationalize them for initial development and continuous evolution. Managing the product through its entire lifecycle, the incumbent champion's the CN Business Process of Product Management-governing deliverables from inception to customer delivery to maximize business value, operational efficiency, and user experience. The incumbent leverages customer feedback to continuously improve user satisfaction and ensure the product meets evolving business needs, while maintaining alignment with CN's Technology architecture and safety standards.Main Responsibilities
Business Partnering
Establish trusted relationships between Business and Technology to ensure open communications and aligned product expectationsTranslate business and operational needs into concrete technical solutions through a formal product roadmapCollaborate with business teams to capture, refine, and enrich requirements for new and existing productsDevelop a continuous pipeline of innovative ideas and future product evolution opportunitiesSupport the annual budget planning process led by FinanceAdvise business leaders on emerging and disruptive technologies that can enhance business capabilities and modelsMeasure stakeholder satisfaction using established feedback channels and metrics (e.G., Net Promoter Score)Product Lifecycle Management
Build a continuous pipeline of innovative product ideas.Engage key stakeholders to establish a shared vision of product goals and priorities.Develop a strategic product roadmap tightly aligned with business needs and priorities.Prioritize product features and requirements in continuous collaboration with business teams.Manage requirements dynamically throughout the project lifecycle using industry-standard capture techniques.Track and report the status of features and requirements as they progress into the production environment.Analyze technical components proactively to identify potential issues and plan capacity for future business demands.Collaborate with cross-functional teams to successfully commercialize and realize innovative product concepts.Evaluate competitive and alternative solutions to identify critical capabilities that delight internal and external customers.Balance short-term delivery wins with long-term strategic goals across the entire product lifecycleEvolving Product Management Discipline
Support and participate in the creation of a modernized frameworkSupport the Product Manager in evolving the product management disciplineWorking Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (up to 20%) in accordance with CN policy for meetings within Canada and the United States (U.S.).Experience
Product Management
Minimum 5 years overall work experienceMinimum 3 years demonstrating technical leadership qualities and/or overseeing deliverablesExperience in product management or related roleExperience of engaging leaders and other stakeholders to support business decisionsExperience in shaping, building, scaling, and sustaining productsExperience in diverse roles and increasing responsibilities across Business and Technology, although a business-only career is acceptable if business roles included sufficient technology focusExperience with Lean / Agile software delivery teams (i.E.
- Kanban)Candidates with an equivalent combination of education, training, and experience will be consideredEducation/Certification/Designation
Bachelor's degree in computer science or business administrationCandidates with equivalent practical experience, education, or training will be consideredCompetencies
We Care About Each OtherWe Strive for ExcellenceWe Succeed TogetherWe Lead ResponsiblyCustomer serviceConveying the visionPrioritizationHigh-Impact ExecutionStakeholder managementBusiness acumenInfluenceNegotiationAI Literacy and data orientationTechnical Skills/Knowledge
Business acumen, and the ability to communicate with business domain stakeholders and technical staff alikeLeadership, influence, communications, presentation, and facilitation skillsEffective planning and organizational skillsExcellent analytical and technical skillsKnowledge of the Product Management disciplineFamiliarity with the principles of Design Thinking and Lean / Agile software deliveryAbility to develop and execute a product vision to make that vision a reality, with a passion for building great products
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