Innovation Services Product Manager

Lead innovation services through service design, measurement, and stakeholder coordination at CABHI, powered by Baycrest. Work full time during daytime shifts.This Product Manager, Services coordinates the development, delivery, evaluation, and improvement of services supporting innovators. The portfolio connects innovators with expertise, insights, relationships, and practical supports. You will work with service owners, Programs Specialists, ecosystem partners, experts, older adults, and caregivers.Key Responsibilities:
Maintain integrated service purpose, ownership, capacity, timelines, and outcomesIdentify gaps and resolve delivery challenges collaborativelyRecommend services for improvement, expansion, relaunch, or retirementPlan focus groups, surveys, interviews, recruitment, facilitation, and reportingProvide portfolio updates and recommendations to the DirectorRequirements:
Three to five years in innovation or entrepreneur support servicesExperience managing multiple services, priorities, and timelinesStrong relationship-building skills with innovators and diverse stakeholdersAbility to recommend practical operational improvementsKnowledge of healthcare innovation, aging, brain health, or AgeTech preferredBring service design, evaluation, facilitation, and relationship-building expertise to CABHI’s coordinated innovation support portfolio.
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