Dispatcher

Dispatchers are responsible for the daily management of coordinating deliveries in their area. This includes communicating and working with members of our fleet, sales team, and back-end operations team to provide exceptional service to our customers.

Starting hourly wage is $16.15, depending on experience.

• Communicate daily via phone, radio, and emails with an assigned fleet of drivers to ensure proper load instructions are passed along and carried out.

• Determines the most efficient delivery schedules, taking various factors such as driver availability, size of load, trip length, etc. into consideration.

• Work with sales team to co-ordinate customer’s delivery requests.

• Maintains regular and professional communication with the customer.

• Plan loads/runs to ensure the best time efficiency and load factor.

• Coordinate vehicle maintenance.

• Assist other dispatch/shipping staff as required during spikes in workload.

• Troubleshoot delivery problems.

• Process paperwork according to company shipping procedures.

• Bilingual - French/English.

• Manage multiple and changing priorities.

• Enjoy working in a fast-paced environment.

• High detail and well organized.

• Ability to multi-task and willingness to learn.

• Work well with minimal supervision, under pressure, and within time constraints in a busy environment.

• Excellent people skills.