Assessment Representative

Job Responsibility:

Here are a few ways you will make a difference:

• Researching and gathering all relevant information on registering stakeholders in accordance with WSCC policies and procedures,
• Determining approval of Clearance Requests by stakeholders,
• Provide ongoing customer service, quality assurance and management of stakeholder accounts, and
• Investigating and resolving inconsistencies reported on employer payroll statements.

What you bring to the role:

• A Business Administration Diploma or equivalent,
• Two years of relevant experience working in an inbound/outbound call center environment and/or customer service-related field.
• Knowledge in payroll systems, accounting or bookkeeping systems, business cycles, collections and/or insurance administration, and
• Excellent verbal and written communication skills with a proven ability to communicate with stakeholders in a professional and courteous manner.

What we offer:

• A Northern Living Allowance of $22,878.
• Full relocation assistance from your home to Iqaluit.
• A generous benefits package and enrollment in the Public Service Pension Plan
• Learning and development programs and funding dedicated to your career growth
• A workplace culture and leave entitlements that promote and support a healthy work-life balance
• A culturally diverse workforce that embraces change and welcomes your lived experience
• Being part of a team that positively impacts the quality of life for workers across the NWT and Nunavut
• Federal and territorial tax incentives such as the NWT or Nunavut personal tax credits and the Northern Residents Tax Deductions

Criminal Record Check: Candidates must be able to provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

If this sounds like a good fit for you, please forward your resume quoting competition number here

Affirmative Action: Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Diversity and Inclusion: The Workers' Safety and Compensation Commission is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility: Eligibility lists may be created from the competition to fill future term and indeterminate positions

The Workers' Safety and Compensation Commission's (WSCC) vision is to eliminate workplace diseases and injuries. Our mission is to promote workplace health and safety while providing no fault insurance to employers and care for injured workers. Our values are respect, engagement, integrity, openness, cultural safety, excellence, and stewardship in the workplace.

Details

Department WSCC Community Iqaluit Housing Subsidized staff housing available Reference Number 24/40 NU Salary $74,198 to $88,608 Northern Allowance $22,878 Type of Employment Indeterminate Union Status Expiry Options Has closing date Closing Date Sunday, August 11, 2024 - 23:59 Mountain Time Contact View email address on ca.edajobs.com