Lead Repair Engineer - Saskatoon, SK
Vecima Networks
Vecima Networks is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in homes, businesses, and everywhere people connect.
We help our customers evolve their networks with cloud-based solutions that deliver ground-breaking speed, superior video quality, and exciting new services to their subscribers. There is power in connectivity – it enables people, businesses, and communities to grow and thrive. Learn more at vecima.com.
Position Summary:
The Lead Repair Engineer is the technical leader within Vecima’s Repair Center, responsible for diagnosing complex product issues, driving root-cause investigations, and improving product reliability and repair processes. Working closely with Manufacturing, Quality, Product Engineering, and Technical Support teams, this role develops repair strategies, supports new product introductions, mentors technicians, and ensures repair operations meet high standards for quality, efficiency, and customer satisfaction.
This position combines hands-on troubleshooting, engineering expertise, and technical leadership to support operational excellence throughout the product lifecycle.
Duties include (but are not limited to):
Technical Repair & Engineering Support
- Lead diagnosis, troubleshooting, and repair of complex electronic, RF, optical, and network-based products.
- Perform detailed root-cause analysis on product failures and recommend corrective and preventive actions.
- Analyze recurring repair trends and identify opportunities to improve product reliability and serviceability.
- Develop and validate advanced test procedures, repair methods, and diagnostic tools.
- Support escalated technical issues that cannot be resolved through standard repair processes.
- Collaborate with Engineering teams to investigate field returns, manufacturing defects, and product performance issues.
New Product Introduction (NPI) Support
- Participate in New Product Introduction activities to ensure products are designed with repairability and serviceability in mind.
- Review engineering documentation, test plans, and product specifications to assess repair readiness.
- Identify tooling, test equipment, training, and process requirements needed to support new products.
- Recommend design improvements that enhance repair efficiency and product lifecycle support.
Process Improvement & Reliability
- Evaluate repair data, failure modes, and service trends to drive continuous improvement initiatives.
- Develop engineering solutions to reduce repair turnaround time, improve first-pass yield, and enhance product quality.
- Partner with Quality and Manufacturing teams to resolve systemic issues impacting product performance.
- Support corrective action processes by providing technical expertise and repair data analysis.
- Maintain and improve repair documentation, procedures, and technical work instructions.
Technical Leadership
- Provide technical guidance and mentorship to Repair Technicians and other team members.
- Deliver training on repair techniques, troubleshooting methodologies, and new product technologies.
- Serve as a subject matter expert for repair processes, test systems, and product functionality.
- Support cross-functional project teams and contribute to technical decision-making.
- Promote a culture of safety, quality, collaboration, and continuous improvement.
Compliance & Documentation
- Ensure repair activities comply with company quality standards, workmanship requirements, and regulatory obligations.
- Maintain accurate repair records, engineering reports, and technical documentation.
- Adhere to Electrostatic Discharge (ESD) procedures and all applicable health and safety requirements.
- Support ISO and quality management system requirements as applicable.
Position requirements:
- Bachelor's degree in Electrical Engineering, Electronic Engineering, Electronics Technology, or a related technical discipline.
- Professional Engineer (P.Eng.) designation is required.
- 5–8 years of experience in electronics repair, product engineering, manufacturing engineering, or a related technical environment.
- Experience troubleshooting complex electronic systems, circuit boards, and communications products, including failure analysis and root-cause investigations.
- Strong knowledge of analog, digital, RF, optical, and electronic systems.
- Proficiency with electronic diagnostic equipment, including oscilloscopes, spectrum analyzers, multimeters, and network analyzers.
- Ability to interpret schematics, BOMs, engineering drawings, and technical specifications.
- Knowledge of manufacturing processes, quality systems, product reliability principles, and continuous improvement practices.
- Experience developing test procedures, repair methodologies, and technical documentation.
- Strong analytical, problem-solving, communication, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to collaborate effectively across functions and provide technical leadership, mentoring, and training to team members.
- Experience supporting manufacturing, quality, or product lifecycle initiatives is considered an asset.
At Vecima, everyone contributes and makes an impact. We foster an open, caring, and innovative work environment where creativity and communication thrive. We always strive to be our best and recognize achievements and wins that fuel individual and company growth. Together, we create the breakthroughs that lead the industry forward.
Vecima offers a competitive compensation and and strives to provide a challenging work environment that can foster skill development and personal career growth for all employees.
We consider applicants for all positions without regard to race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.
We are fueled by the innovation, leadership, and passion of today’s top talent. If you are looking for a challenging and rewarding career, we want to hear from you! Apply now!
Vecima Recruitment Process
Vecima takes great care to protect your privacy and personal information throughout the recruitment process.
All legitimate email communications and job offers will come from an @vecima.com email address. If you receive a suspicious message, please contact your Vecima representative directly to verify its legitimacy.
Submit your application
- Follow the application instructions carefully
- Complete all required fields and upload necessary documents
Initial Screening
- If shortlisted, you will receive an email or phone call from a Vecima HR Business Partner for:
- A brief conversation about your background
- Basic questions about availability, salary expectations, and interest in the role
Interviews
- Phone/Video Interviews: First round with HR or the hiring manager
- Technical/Skills Assessments: If applicable, complete a test or assignment
- In-Person or Final Interviews: Meet with hiring managers or team members; could be a panel
Reference & Background Checks
- Provide professional references upon request
- Be prepared for employment or education verification, and a criminal background check
Job Offer
- All job offers will come from Vecima’s UKG Applicant Tracking System
- Review the verbal and written offer carefully
Onboarding Preparation
- Complete paperwork and pre-employment requirements
- Get details on your first day, orientation, and whom to contact
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