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Service Network Support Manager Hybrid

Prevost

Elevate customer satisfaction as a Service Network Support Manager with Prevost. Manage profitability, analyze operations, and build partnerships while working in a hybrid model.

In this strategic role, you will oversee P&L and sales metrics, driving financial success and optimizing service operations. Collaborate with internal and external stakeholders to develop actionable plans while ensuring top-tier customer experiences. Your ability to identify training needs and proactively manage relationships is key to enhancing team performance.

Key Responsibilities: • Monitor financial metrics including P&L and labor costs • Conduct analysis of service and parts operations • Collaborate with customers to implement action plans • Cultivate partnerships with branch leaders and clients • Travel to branches for engagement and safety promotion

Requirements: • Bachelor’s degree in business or related field • 10 years relevant multi-site experience • Bilingual abilities in Spanish or French preferred • Strong proficiency in Microsoft Office • Self-motivated with excellent negotiation skills

Drive financial success and champion customer satisfaction in your role at Prevost. #J-18808-Ljbffr
Vacancy posted more than 2 months ago

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