Director Business Support Services Unit
$108.31k - $137.54k per yearGovernment of Alberta
Job Responsibility:
Alberta Infrastructure designs, builds, manages and maintains government-owned and operated facilities, and collaborates with other ministries to ensure that schools, hospitals and government facilities infrastructure meet the needs of Alberta's population. The Ministry also provides accommodation services and manages a large portfolio of owned and leased facilities while maintaining fiscal accountability and optimizing value for Albertans.
We believe in building careers and providing opportunities to develop within the organization. We also provide our staff with a work-life balance including reasonable hours of work and support for wellness at work with a series of activities over the lunch break and after office hours. In short, we provide staff with the tools and support they need to excel. Working together, we will promote the Alberta Public Service Values of Respect, Integrity, Accountability and Excellence.
Business Support Services (BSS) facilitates continuous process improvement and innovation within the branch through leadership of programs, business information systems, processes, and services essential to supporting asset life cycle management for over 10,000 Government of Alberta (GoA) holdings. These holdings are located throughout the province and valued in excess of $20 billion. They include structures (buildings, portables, and parking lots), space, and land for the Government of Alberta (GoA), supported stakeholders (health facilities, post-secondary institutions, schools, and social housing), non-government users (NGUs), not-for-profit organizations, agencies, boards, and commissions.
Job Information Job Requisition ID: 50429 Ministry: Infrastructure Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Regular/Temporary: Ongoing Scope: Open Competition Closing Date: December 11, 2023 Classification: Management Senior Manager Zone 2 Salary: $4,149.76 to $5,269.59 bi-weekly ($108,308 - $137,535 /year)
Role Responsibilities
The Director provides strategic leadership and direction for continual process improvement in relation to service delivery and information quality as the basis for the Alberta Infrastructure asset management framework.This position directs the development, implementation, and continual enhancement of policies, information, systems, processes, and other tools to facilitate the management of structure, space, and land assets essential to the effective delivery of programs and services by GoA departments, agencies, and boards.
The primary responsibilities of the Director, Business Support Services Unit are (but not limited to):
- Direct development of strategic plans, policies, models, and standards to establish the asset inventory and parking programs as centres of expertise within Alberta Infrastructure and the GoA.
- Lead development of business processes, requirements, and systems to integrate leading practices and strategies in business operations and ensure availability of high quality data for strategic asset planning and decision-making
- Serve as a project leader for business information system initiatives and projects, including providing strategic direction to ensure current and anticipated user and client requirements are determined in relation to managing asset inventory and parking information for the GoA.
- Provide leadership and guidance to BSS staff, senior client and user representatives, information technology representatives, and other stakeholders throughout planning, implementation, roll out, and operational phases of business information development
- Direct development and ongoing improvement of business support services processes and systems to support branch operations, including those associated with budget coordination, financial administration, action request coordination, and human resource administration and coordination.
- Direct BSS operations, including establishing priorities and plans, defining and clarifying roles and responsibilities, developing and monitoring targets and measures, developing appropriate response strategies, and overseeing planning and delivery of activities and projects.
Qualifications
Required:
- Bachelors degree in Business, Economics or a related field plus 6 years of experience.
Equivalency: Directly related education or experience considered based on:
- 1 year of education for 1 year of experience; or
- 1 year of experience for 1 year of education.
Assets:
- Strategic and systems thinking skills to develop and encourage commitment to new approaches; work within a broadly defined conceptual framework; and manage multiple complex issues while delivering results
- Consultation, negotiation, and conflict resolution skills to work effectively with stakeholders, clients, and senior Ministry
- Financial management and reporting skills.
Notes
Hours of Work: 7.25 hours / 36.25 hours a week Location: Edmonton, AB.
Additional Information: This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Optional: Links and information on what the GoA has to offer to prospective employees.
- Working for the Alberta Public Service -
- Pension plans:
- Public Service Pension Plan (PSPP) -
- Management Employees Pension Plan (MEPP) -
- Alberta Public Service Benefit Information -
- Leadership and mentorship programs
- Professional learning and development -
- Positive workplace culture and work-life balance
- Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
- Research Alberta Public Service Careers tool -
APS Competencies Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
Systems Thinking: Strategic and systems thinking skills is required to develop and encourage commitment to new approaches; work within a broadly defined conceptual framework; and manage multiple complex issues while delivering results.
Creative Problem Solving: The Director frequently encounters unstructured scenarios that lack historical precedents. These situations demand exceptional analytical, reasoning, evaluation, negotiation, and problem-solving abilities.
Agility: The Director identifies and champions process improvements and major change initiatives associated with the Asset Management branch mandate, with a major emphasis on continuous improvement in the integrity and reliability of asset inventory information.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Current employees should access the Career tile in 1GX to submit their application to be recognized as an internal applicant. Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application. Closing Statement This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this job posting or a copy of the role profile, please contact Jenny Luong at View email address on ca.edajobs.com
- ...As an Inside Sales Representative for the Wellhead Business Unit, you provide a strong commitment to customer service while successfully meeting customer requirements and following company guidelines and best practices. Key Position Functions Assist with preparing quotes...UnitFull timeInternship
- ...Pursuit Leaders (SPLs) serve as senior business leaders accountable for... ...understanding client needs. SPLs are supported by proposal development and creative services professionals from the Top... ...the local geography Executive Director of Sales (EDS) The SPL collaborates...UnitFull timeLocal area
$139.6k - $209.4k per year
...if that’s you we would love to have you join us! As a Business Lead within our Lifecycle Services organization, you will deliver the sales goals of the... ...operate effectively within a matrixed organization. Support Services: Lead the launch of new offerings to the sales...SuggestedFull timeRemote workFlexible hours- .... is an Alberta-based civil engineering field services company with a clear winning aspiration: to be... ...across Canada we continue to grow our team to support our clients. The Opportunity We are looking for a Director Business Development to build and lead a high-performing...SuggestedFull time
- ...Field Law accepts unsolicited résumés for support staff positions that become available from time to time. Interested applicants may submit... ...welcomed and preferred to apply directly. Litigation Support Services Clerk - Edmonton Our firm is looking for a Litigation...SuggestedFull timeWork at officeFlexible hoursWeekday work
- ...Opportunity Reporting to the Regional Business Leader (RBL), the Business Center Operations... ...up on COR audits (where applicable) and supports the return-to-work program.... ...individual integrity, and focuses on customer and service delivery. Provide support through ongoing...Long term contractRemplacementFull timeTemporary workPart timeCasual workWork at officeLocal areaWorldwideShift work
$70k - $72k per year
...organizational development by driving base business expansion with clients. This... ...will ensure continued service offering penetration and... ...within designated territory to support execution of growth initiatives... ...Mission Rooted in service and united by our purpose, we strive to...Contract workWork at office- ...Total Rewards Are Designed To Support Your Growth, Well-being And Future... ...coverage and virtual care services Life, AD&D and disability insurance... ...and regions Here's how a Business Systems Analyst for PCL... ...experts across multiple business units, acting as a primary point of...UnitLong term contractContract workFlexible hours
$37.69 per hour
...Program Manager, Respiratory Therapy, the Unit Manager is responsible for the direct supervision... ...of (RT I) Respiratory Therapists and support staff (Clinical Leads-RT II) as assigned.... ...and resolution of issues that impact service to site, in consultation with the Respiratory...UnitHourly payFull timeShift workWeekend work$130k - $150k per year
...email_hidden***. Job Description – Business Development Manager Reports to: Director of Sales Location: Hybrid/... ...from their telecommunications and IT services, earning our place as our clients... ...determine the best solutions to support their ongoing success and provide...Long term contractFull timeRemote work- ...career. PCL’s total rewards are designed to support your development, wellbeing and future... ...sectors and regions Here's how a Business Systems Analyst for PCL Constructors Inc... ...Assists with and troubleshoots simple service requests and incidents. Participates in...Contract workWork at office
- ...shaping the future of your career. As a Business Systems Analyst for PCL Constructors... ...) , you’ll have the opportunity to support the evaluation, implementation, and continuous... ...technology solutions by troubleshooting service requests, validating functionality, and...Contract workInternship
- ...the world. We are a global IT services and consulting company that brings... ...-up innovation. Today, we support digital transformation for some... ...clients further enhance their business. We are a values-driven... ...We are looking for a Delivery Director, MiraCloud Implementations to...Full timeInternshipRemote workRelocation
- ...Finance Business Partner – Construction Carrington Group of Companies... ...Partner – Construction to support our construction operations. This... ...operational leaders, and the Board of Directors. Support cash flow... ...the organization and maintain a service-oriented approach with open...UnitWork at office
$80k - $90k per year
...Responsibility: A Snapshot of Your Day The Service Sales Expert will work with Siemens... .... Functionally reporting to the Director of Sales, Transmission Solutions, you will... ...communicate with Siemens Energy account managers, Business Unit Sales, GIS factory PMs and other Siemens...UnitFull timeRemote workFlexible hours$52.7k - $74.4k per year
...Canada Hours 37.5 Line Of Business Personal & Commercial... ...inbound and/or outbound sales support to customers in a non-face to... ...Implements sales and customer service procedures and approaches to complete... ...and businesses in Canada, the United States and around the world....Full timeRemote workWork from home$67.16k - $111.93k per year
...ambitious, collaborative and service-focused professional who loves... ...across the faculties and service units. As a Finance Service... ...general managers, chief of staff, directors, managers, and supervisors on... ...assigned area(s) Provide and support the training on financial policies...UnitLong term contractFull timeTemporary workLocal areaRemote workWorldwideNight shift- ...At Health Shared Services our mission is to provide a patient-focused, quality health system... ...& Patient Information, the Administrative Support III is responsible for obtaining and inputting... ...Support III Union: AUPE GSS Unit and Program: ED Registration Primary Location...UnitFull timeWork at officeShift workNight shiftWeekend workAfternoon shift
- ...the world's #1 privately held business to business distributor of electrical... ...largest inventory to better service our customers and deliver on... ...of Position: The Sales Support Specialist provides administrative... ...coordination support to the Director of Sales and Sales team for...Contract workFlexible hours
$22.5 per hour
...in North America, Japan and the United Kingdom, We Keep The World... ...and make a difference by keeping businesses running and their people safe.... ...steady hours, zero weekends, and a supportive, customer‑focused environment. As a Customer Service Representative, you’ll provide...Hourly payWork at officeRemote workWorldwideMonday to fridayShift work- ...the highest level of customer service, safety, sanitation, quality,... ...Aramark policies and procedures. Supports and implements training... ...better serve guests, build repeat business, grow revenue, and improve... ...Mission Rooted in service and united by our purpose, we strive to...Hourly payInterim role
- ...environment where everyone can thrive. As a Business Manager, you will lead and inspire your... ...to Work Scheme, Season Ticket Loan, and service awards ~ Structured leadership and... ...and career progression opportunities ~ A supportive, inclusive environment where you can thrive...Permanent employmentFull time
- ...across the organization. Partnering closely with business stakeholders, BI Analysts, Business Analysts, and... ...semantic data models and advanced DAX measures to support consistent, self-service analytics across business units Collaborate with business stakeholders to gather...UnitFull time
$90k - $100k per year
...Job Responsibility: Group Director, Admissions IMMEDIATE SUPERVISOR... ...relations, recruitment and services, the campus visit program, and... ...management and recruitment efforts to support Commonwealth Education Group... ...academic and administrative units across campuses to achieve...UnitPermanent employmentFull timeWork at officeImmediate startRelocationMonday to friday- ...Planning and Stewardship team, the Business Planning and Performance... ..., stewardship and analysis supporting various business initiatives... ...making. What You Will Do Supports annual business plan... ...accommodation upon request at Recruit.Services.****@*****.*** ....Permanent employmentFull timeWork at officeRelocation package
$84k - $140k per year
...and opportunity. It builds consumer and business confidence, empowers organizations to find... ...Canadian-owned and operated professional services firm in our country, we are proud to work... ...contributions, encourage personal wellness, and support firm growth. Along with a competitive...Permanent employmentFlexible hours- ...Our client is seeking a Director of Operations to provide strategic and operational leadership across complex, multi‑service operations within a transportation and service‑based... ...is responsible for overseeing multiple business units, leading operational strategy, ensuring...UnitLong term contractFull timeWork at office
- ...Description: We're seeking an experienced Director of Investor Relations (IR) to enhance communication... ...follow-up records regularly. Location: United States, with distributed/remote office setup. Travel to Singapore for business trips may be required. Requirements:...Remote jobWork at officeWork from home
$46.93k - $58.28k per year
...clerical expertise to a team that supports community safety every dayThe... ...of Edmonton Fire Rescue Services (EFRS) is seeking a proactive... ...financial support to our Payroll Unit. If you are a collaborative self... ...of Grade 12 including business subjects with emphasis on general...UnitHourly payPermanent employmentFull timeTemporary workWork at officeShift work$160k - $240k per year
...mine investment and construction, preferably familiar with the United States. Able to independently conduct market and industry research... ...a basis for investment decisions, and independently write business proposals. Prior successful experience in independently leading...Full timeRelocationOverseas
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director Business Support Services Unit. Be the first to apply!
- cardiac care unit nurse Edmonton, AB
- night support Edmonton, AB
- support work Edmonton, AB
- technology support Edmonton, AB
- pr support Edmonton, AB
- direct support professional dsp Edmonton, AB
- warehouse support Edmonton, AB
- legal assistant support Edmonton, AB
- direct support professional Edmonton, AB
- virtual peer support Edmonton, AB
