Vice President, Product Operations

Thomson Reuters' ambition is to lead as the innovator in our markets. Our innovation engine is the operating system that turns AI ambition into shipped outcomes – and we need a leader who can not just describe that future, but demonstrate it. This role will define and drive the AI‑era operating model for our 400+ PM organization. It is a hands‑on, builder‑operator role – not a strategy seat. The right person walks in and shows the path : sets up Claude Code, wires it to GitHub, builds the first agentic workflow, ships the first eval framework, and pulls the org behind them by example.

About The Role

In this opportunity as Vice President, Product Operations , you will own:

• The future of the PM craft at TR. Define what “great” looks like for the AI‑era Product Manager. Set the bar, model it visibly, and create the gravitational pull that raises the entire org.
• Hands‑on technical demonstration. Personally set up and showcase the modern AI development stack: Claude Code with GitHub integration, agentic prototyping workflows, evals frameworks, prompt libraries, AI cost attribution. Show the path; do not just describe it.
• A unified operating model across Product, Engineering, and Design. Consistent practices and cadences, transparency on deliverables and decisions across the portfolio, and shared knowledge management.
• AI tool governance. Sanctioned tools, license management, adoption tracking, ROI measurement, FinOps for LLMs.
• A small, high‑leverage execution team. Hand‑picked 3–5 senior doers – not a layer of program managers. The execution arm that ships the future, not coordinates it.
• Capability uplift programs. AI fluency, agentic design, evaluation discipline, outcome ownership across 400+ PMs.

Year One Outcomes

• 90% of PMs actively using sanctioned AI tools (Claude Code, Cursor, v0, Lovable) with measurable adoption metrics.
• Shared evals framework live for AI features across product lines, with golden datasets per major product.
• Demonstrable cycle‑time reduction in prototyping and PRD‑to‑mockup (target: 50% reduction).
• Visible PM craft uplift: every PM has demonstrated agentic prototyping capability.
• One shared knowledge management spine in production, so context is not trapped in individuals.

About You

• Independent and self‑driven. You operate without direction, set your own agenda, and pull the org toward a future others cannot yet see clearly.
• Technically fluent and hands‑on. You can pair on Claude Code with an engineer. You have built and shipped AI‑native features in production. You have set up agentic dev environments yourself, not delegated them.
• A charismatic communicator and driver. You make others want to raise their game. You sell the future with confidence – in writing, in person, on stage.
• A builder, not a process designer. Your instinct is to demonstrate, ship, and create reusable infrastructure – not to install ceremonies or write playbooks no one reads.
• A future‑oriented operator. You have lived this transformation at a leading AI‑native organization. You know where the puck is going because you have been there.

Experience Profile

• 10+ years in product or product operations leadership.
• 3+ years building AI‑native products in production – not just adjacent to AI work.
• Hands‑on with the modern stack: Claude Code, Cursor, GitHub Copilot, v0 / Lovable / Bolt, evals tooling (Braintrust, LangSmith, or equivalent), RAG architectures, agent frameworks.
• Led transformation at scale in a 200+ PM organization (preferred: Anthropic, OpenAI, Stripe, Linear, Notion, Figma, Atlassian, Intuit, Shopify, Adobe, ServiceNow, or comparable AI‑forward orgs).
• Built and led small high‑leverage teams – has demonstrated they can do more with less.
• Cross‑functional executive influence without formal authority – has navigated CTO, CPO, segment leader dynamics before.

Strongly Preferred

• Founder or early‑employee experience at an AI‑native company that scaled.
• Public technical thought leadership – blog posts, talks, open‑source contributions, or published frameworks.
• Experience in regulated industries (legal, financial services, healthcare) where AI governance is non‑trivial.
• Track record of pulling existing organizations through cultural transformation, not just greenfield builds.

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) while delivering a seamless digital and physical experience.
• Flexibility & Work‑Life Balance: Flex My Way provides supportive workplace policies to manage personal and professional responsibilities, including up to 8 weeks of work from anywhere per year.
• Career Development and Growth: Continuous learning and skill development programs ensure you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: Comprehensive plans include flexible vacation, two company‑wide Mental Health Days off, Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and core values of customer obsession, competition, challenging thinking, speed, and unity.
• Social Impact: Two paid volunteer days off annually and opportunities for pro‑bono consulting and ESG initiatives.
• Making a Real‑World Impact: We help our customers pursue justice, truth, and transparency by providing trusted, unbiased information worldwide.

Compensation

Base compensation ranges from $220,200 USD to $408,900 USD, depending on location. Eligible office locations include New York City, San Francisco, Los Angeles, Irvine (CA), McLean (VA), and Washington, DC. Base pay is positioned within the range based on knowledge, skills, experience, and internal equity. The role may also be eligible for an annual bonus based on enterprise and individual performance.

Equal Employment Opportunity

Thomson Reuters is a proud Equal Employment Opportunity Employer. We welcome talented and qualified employees in all operations worldwide, regardless of race, color, sex or gender, pregnancy, gender identity, national origin, religion, sexual orientation, disability, age, marital status, citizenship, veteran status, or any other protected classification under applicable law.

Accommodations

Thomson Reuters provides reasonable accommodations for applicants with disabilities. If you require assistance in the recruitment process, please contact the Human Resources Department.