Senior Manager, Environmental Services

The Senior Manager, Environmental Services provides strategic and operational leadership for Environmental Services within a complex acute-care healthcare environment. Accountable for the overall performance, quality, financial management, regulatory compliance, and continuous improvement of Environmental Services operations, this role leads a team of managers, supervisors, and frontline associates to deliver exceptional environmental hygiene standards that support patient safety, infection prevention, operational excellence, and an outstanding patient experience.

As a key member of the site leadership team, the Senior Manager partners with clinical and operational stakeholders to develop and implement departmental strategies, drive organizational objectives, lead large-scale initiatives, and ensure readiness for accreditation and regulatory requirements. The role has accountability for workforce planning, fiscal stewardship, succession planning, and the adoption of innovative practices and technologies to enhance environmental service delivery.

Now, if you were to come on board as our Senior Manager, Environmental Services, we'd ask you to do the following for us:

• Provide strategic leadership and operational oversight for Environmental Services across assigned healthcare facilities and support service areas.
• Develop and execute departmental strategies, operational plans, and improvement initiatives aligned with organizational goals and patient care objectives.
• Manage departmental budgets, labour planning, capital expenditures, vendor relationships, and operating costs to achieve financial and operational targets.
• Lead, coach, and develop managers, supervisors, and frontline teams while driving workforce planning, succession planning, employee engagement, and leadership development.
• Partner with Infection Prevention & Control (IPAC), Clinical Programs, Facilities Management, Occupational Health & Safety, and other stakeholders to support environmental hygiene and patient safety objectives.
• Ensure readiness for Accreditation Canada, regulatory reviews, Ministry inspections, and other compliance requirements.
• Monitor quality, infection prevention, patient experience, safety, and operational performance metrics, implementing corrective actions and continuous improvement initiatives as required.
• Lead organizational change, process improvement, service redesign, and operational transformation projects to improve efficiency and service outcomes.
• Promote compliance with environmental cleaning standards, infection prevention practices, health and safety requirements, and organizational policies.
• Provide leadership during outbreaks, emergency responses, critical incidents, and business continuity activities while supporting organizational risk management initiatives.

• Bachelor’s Degree in Healthcare Administration, Business Administration, Environmental Services Management, or a related field;
  Master’s degree is considered an asset.
• 7–10 years of progressive leadership experience within healthcare Environmental Services, including experience leading managers and supervisors in a unionized environment.
• Demonstrated experience managing budgets, workforce planning, capital planning, and large-scale operational initiatives.
• Strong knowledge of healthcare environmental hygiene standards, infection prevention practices, accreditation requirements, and regulatory compliance.
• Experience supporting accreditation surveys, quality improvement programs, process improvement initiatives, and organizational change management.
• Strong analytical, financial, leadership, and stakeholder management skills with the ability to influence senior leaders and interdisciplinary teams.
• Professional certifications such as CHESP, CHE, CEH, T-CHEST, or related designations are considered assets.