RQ10620 - Technology Architect - Senior

Deliverables: 
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• Responsible for chairing all monthly client engagement calls for each cluster, as well as collecting and analyzing OS deployment data to produce meaningful collateral for these calls.
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• Producing collateral for internal\/external Governance calls, including chairing the meetings.
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• Provide status updates, risks and issues to ITOD\/DCO\/Client stakeholders, including but not limited to management, senior management, directors, cluster partners, etc.
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• Assist DCO financial teams in producing updated software support cost projections, cluster costs and developing new cost models as products enter extended support or when publishers change their costs models.
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• Lead the data analysis and cluster engagement for all in fiscal year ESU\/ELS programs to maximize reduction of technical debt.
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  Key Responsibilities:
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  • Making further enhancements to the SRP client experience by creating enhanced data driven reporting, communications material, processes and helping clients identify paths forward to best reduce their software support costs.
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  • Lead remediation activities for Windows Server 2016 devices to limit ESU costs as much as possible before ESU Year 1 starts in January of 2027.
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  • Lead the coordination of SQL 2014\/2016 ESU work, including getting as many clients off SQL 2016 as possible to avoid ESU charges for year 1 starting in July of 2026.
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  • Assist with sunsetting activities.
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  • Co\-ordinate the development of the lifecycle health view for Software.
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  • Forecasting support and technical debt costs.
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  • Tracking and reporting on KPIs.
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  • Stakeholder engagement and management, including process improvements.
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  • Documentation of all SRP operational processes and key cluster\/stakeholder contacts.
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    Requirements <\/h3>

    Experience and Skill Set Requirements 
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    Strategic Planning & Delivery Experience \- 30%
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    Parameters:
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    • 10+ years of strategic planning and delivery experience.
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    • Demonstrated technology lifecycle planning skills (e.g. Operating Systems including but not limited to Windows, RHEL, MS SQL server).
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    • Demonstrated experience with technical debt identification and prioritization.
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    • Demonstrated experience aligning technology strategy with business and risk objectives.
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    • Demonstrated knowledge of delivery oversight in complex, multi\-stakeholder environments.
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    • Demonstrated knowledge of governance, standards, and roadmap development.
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      <\/ul>

      Project Management Skills, translating business requirements into reporting needs \- 20%
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      Parameters:
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      • 10+ years experience with project planning and delivery. <\/span><\/span>
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      • Demonstrated experience with stakeholder engagement and requirements gathering. <\/span><\/span>
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      • Demonstrated knowledge of reporting, metrics, and multi\-level management communication. <\/span><\/span>
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      • Risk and issue management experience
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        <\/ul>

        Analytical, problem\-solving and decision making skills, change management and asset management skills \- 10%
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        Parameters:
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        • Demonstrated experience with root cause analysis and structured problem solving.
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        • Demonstrated experience leading transition and hardware\/software refresh activities.
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        • Demonstrated experience with change management and asset management, including associated tools.
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          <\/ul>

           
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          Verbal and written communication skills, interpersonal and negotiation skills \- 10%
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          Parameters:
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          • Demonstrated experience in providing presentations to executive stakeholders.
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          • Demonstrated client engagement skills with strong documentation, writing, verbal and negotiation skills.
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          • Demonstrated experience with conflict resolution and collaboration.
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          • Demonstrated stakeholder influence and negotiation skills.
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            <\/ul>

            
            <\/p>

            Must Have:
            <\/p>
            
            

            
            
            • 10+ years of strategic planning and delivery experience.
              <\/span><\/li>
              
              
            • Demonstrated technology lifecycle planning skills (e.g. Operating Systems including but not limited to Windows, RHEL, MS SQL server).
              <\/span><\/li>
              
              
            • Demonstrated experience leading transition and hardware\/software refresh activities.
              <\/span><\/li>
              
              
            • Demonstrated experience with root cause analysis and structured problem solving.
              <\/span><\/li>
              
              
            • Demonstrated experience in providing presentations to executive stakeholders.
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              <\/ul>
              
              
              
              <\/div><\/span>
              
              <\/body>
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