It Infrastructure Operations Manager

Direct WAA’s infrastructure operations, technical support, and resource assignments across network, server, storage, and virtualization environments.As Manager, IT Infrastructure, you will oversee day-to-day priorities and technical delivery while balancing project, sustainment, and operational demands. Reporting to the Director, IT Infrastructure and Cybersecurity, you will coordinate with business stakeholders, IT Planning and Projects, vendors, and consultants. The role supports solutions from delivery through operational readiness, documentation, and ongoing support.Key Responsibilities:
Lead daily infrastructure priorities, activities, and resource assignmentsDetermine internal, vendor, and consultant resources for deliveryEnsure technical delivery and transition into operational supportDevelop infrastructure strategies, roadmaps, standards, and documentationEstablish service-level expectations, KPIs, contracts, licenses, and vendor relationshipsRequirements:
10+ years in enterprise networking, servers, storage, virtualization, and cloudPrevious management experience motivating technical teamsExperience planning infrastructure initiatives and balancing competing demandsIncident, problem, and change management experienceExcellent communication with non-technical stakeholdersUse operational leadership, infrastructure planning, and stakeholder communication to support dependable IT services across WAA.
#J-18808-Ljbffr