Ai Digital Governance Manager
YVR
Lead AI governance and IT service delivery at YVR, guiding responsible digital tool adoption across airport operations and organizational priorities.As Manager, Technology Services, you will report to the Director, Data & AI and lead Business Analysts and Technical Analysts. You will translate governance requirements into practical guardrails, oversee controls, and coordinate change management, user enablement, budgets, and projects. Partnerships span Data & AI, Privacy, Cybersecurity, Legal, and business stakeholders.Key Responsibilities:
Lead IT operations, service delivery, priorities, workloads, and issue resolutionImplement AI and digital governance controls, monitoring, and cost managementOversee technology projects from planning through implementationManage software, hardware, and telecommunications budgetsCoach team members and drive continuous service improvementRequirements:
Computer Science degree or related fieldAt least five years leading and directing teamsExperience managing AI tools, governance controls, projects, and budgetsKnowledge of IT service management, including ITIL or equivalentWorking knowledge of responsible AI, privacy, cybersecurity, and data governanceApply AI governance, IT service management, and collaborative leadership to strengthen technology services at YVR.
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Lead IT operations, service delivery, priorities, workloads, and issue resolutionImplement AI and digital governance controls, monitoring, and cost managementOversee technology projects from planning through implementationManage software, hardware, and telecommunications budgetsCoach team members and drive continuous service improvementRequirements:
Computer Science degree or related fieldAt least five years leading and directing teamsExperience managing AI tools, governance controls, projects, and budgetsKnowledge of IT service management, including ITIL or equivalentWorking knowledge of responsible AI, privacy, cybersecurity, and data governanceApply AI governance, IT service management, and collaborative leadership to strengthen technology services at YVR.
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