Mid-Market Saas Customer Success Manager
Teamwork.com
Drive customer adoption and renewals remotely from Ontario as a Customer Success Manager managing Mid-Market professional-services accounts for Teamwork.Com.As a commercially confident Customer Success Manager, you will own a B2B SaaS portfolio throughout the customer lifecycle. You will connect product adoption with measurable profitability, using health metrics, consultative communication, and agency operations knowledge to guide outcomes. AI supports your daily account-management workflow.Key Responsibilities:
Manage a dedicated Mid-Market portfolio across adoption, health, and retentionLead strategic reviews demonstrating ROI and utilization dataIdentify expansion signals and mitigate churn risks earlyMap agency workflows to resource management, budgeting, and time trackingLead commercial renewals, negotiate terms, and carry the numberRequirements:
Based in Ontario with legal right to work in CanadaThree to five years managing B2B SaaS portfoliosMid-Market or Enterprise Customer Success experience preferredUnderstanding of billable hours, project margins, and utilizationComfort with health metrics, HubSpot, Salesforce, and CS platformsBring consultative communication, commercial renewal ownership, and data-backed retention expertise to Teamwork.Com customer success.
#J-18808-Ljbffr
Manage a dedicated Mid-Market portfolio across adoption, health, and retentionLead strategic reviews demonstrating ROI and utilization dataIdentify expansion signals and mitigate churn risks earlyMap agency workflows to resource management, budgeting, and time trackingLead commercial renewals, negotiate terms, and carry the numberRequirements:
Based in Ontario with legal right to work in CanadaThree to five years managing B2B SaaS portfoliosMid-Market or Enterprise Customer Success experience preferredUnderstanding of billable hours, project margins, and utilizationComfort with health metrics, HubSpot, Salesforce, and CS platformsBring consultative communication, commercial renewal ownership, and data-backed retention expertise to Teamwork.Com customer success.
#J-18808-Ljbffr
Vacancy posted 34 minutes ago
Similar jobs that could be interesting for youBased on the Mid-Market Saas Customer Success Manager in Winnipeg, MB vacancy
$66k per year
...you'll notice that we trust our employees to do what's best for our product, customers, and team members and empower them to make the right calls. The RoleAs a Customer Success Manager, Mid-Market, you’ll play a critical role in helping customers get long-term value from...SuggestedLong term contractContract workFor contractorsInternshipCompanyCam, Inc.
Winnipeg, MB34 minutes ago- About this RoleHi, I’m Denise, and I’m the Head of High-Touch (Mid-Market) Customer Success at Ashby. Our team is passionate about shaping and scaling an exceptional customer experience for our high-touch customer segment, which primarily supports mid-market and growth-stage...SuggestedLong term contractContract workInternshipWork at officeWork from homeFlexible hours
ASHBY
Winnipeg, MB33 minutes ago $100k - $125k per year
...interior décor industry. With customers in 80+ countries, our clientele... ...YouYou have a strong account management and technical background and want... ...and strive to ensure their success. You are curious and interested... ...role, ideally within a SaaS environment Strong leadership...SuggestedLocal areaRemote workWork from homeLeap Tools Inc.
Winnipeg, MB35 minutes ago- Use automation and health data as a Customer Success Manager at Portside, working fully remotely across a large mid-market account portfolio.You will manage customer success through a scaled, digitally led motion. Portside supports aviation organizations with cloud-based software...SuggestedRemote work
Portside
Winnipeg, MB35 minutes ago - Lead B2B SaaS customer success at Canals through onboarding, training, adoption, renewals, and technical problem-solving across a remote-first team.As Customer Success Manager, you will own post-sale relationships for a portfolio of accounts. You will help wholesale distributors...SuggestedRemote work
Canals
Winnipeg, MB36 minutes ago - Drive SaaS growth and customer health at Trulioo from Vancouver, using technical aptitude and AI across a hybrid, three-day office model.As Senior Customer Success Manager, you will align customer needs, product capabilities, and use cases for high-profile B2B customers. Apply...Work at office
Trulioo
Winnipeg, MB36 minutes ago - Portside, Inc. is seeking a Customer Success Manager to own a mid-market book in a fully remote setup. You will drive automated onboarding, cadence, training, renewal, and expansion using usage data to prioritize time and resolve escalations with sound judgment. The role requires...Remote work
Portside, Inc.
Winnipeg, MB34 minutes ago - Lead customer success at Socket by building technical account management and customer success teams in a remote-first environment. Shape lasting customer value globally... ...senior leadershipExperience scaling technical B2B SaaS organizationsSuccess improving adoption, retention...Remote work
Socket
Winnipeg, MB36 minutes ago - Lead customer success and support for a B2B SaaS marketplace, using account health metrics and enterprise relationship management. This fully remote role is based in Canada.As Head of Customer Success & Support, you will oversee the complete post-sale journey across enterprise...Remote work
Jobgether
Winnipeg, MB35 minutes ago - ...innovation, and building a global team focused on shaping the future of aviation technology. Job SummaryAs a Customer Success Manager, you will own a book of mid-market accounts through a scaled, digitally led motion. You will run and continuously improve automated...Work at officeRemote work
Portside, Inc.
Winnipeg, MB36 minutes ago - ...About the role:Samsara’s Canada Scaled Customer Success team advises and guides our Scaled customer... ...communications and self-serve resources. As the manager of the Scaled Customer Success team, you... ...of ICs and CSMs covering the Canada (Mid-Market) segment. Manage individual...Long term contractFull timeRemote workFlexible hours
Samsara
Winnipeg, MB35 minutes ago - Customer Success Manager (CSM) Customer SuccessTorontoBack to see all openingsTeamwork.Com is an agentic PSA (professional services automation) platform... ...Customer Success Manager or Account Manager managing a B2B SaaS portfolio (Mid-Market or Enterprise tier preferred).This is a...Price workRemote workFlexible hours
Teamwork
Winnipeg, MB37 minutes ago - Procurify is the leading agentic procurement platform for the mid-market, helping organizations take control of their spend and make... ...procurement We’re looking for a talented and team-driven Senior Customer Success Manager to join us on our journey Procurify is looking for...Long term contractRemote workFlexible hours
Procurify
Winnipeg, MB34 minutes ago - ...Regional Governments achieve success and build sustainable futures... ...recognized leader in Enterprise Asset Management, maintenance management, and... ....Job Description The Customer Success Manager is... ...internal teams, including Sales, Marketing, Services, Product and Operations...Summer workLocal areaRemote work
PSD Citywide Inc.
Winnipeg, MB36 minutes ago - Enterprise Customer Success Manager Location: Hybrid (Montréal, QC | Toronto, ON | Halifax, NS)Reports to: Head of Customer Support & SuccessAbout... ..., tax regulations, and the unique challenges facing our key market segments to earn the right to become a trusted advisor.Grow...Summer workRemote work
Trolley
Winnipeg, MB34 minutes ago - ...through automation and AI. Our customers are the companies responsible... ...Canals to help process orders, manage purchasing, handle accounts... ...Role We’re hiring a Customer Success Manager to help our customers... ...in Customer Success for a B2B SaaS product. Experience working in...InternshipRemote workFlexible hours
Canals
Winnipeg, MB36 minutes ago - ...Rootly, we are committed to helping our customers successfully utilize our services throughout their... ...dedicated and experienced Customer Success Manager to help us achieve our vision of... ...Previous experience working with a SaaS company supporting technical products or...Home office
Rootly
Winnipeg, MB36 minutes ago $121k per year
Customer Success Manager Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of... ...account management, or support leadership, ideally at a B2B SaaS companyYou've worked in a startup or early-stage environment...Permanent employmentInternshipWorldwideAppDirect, Inc
Winnipeg, MB35 minutes ago$67k - $101k per year
_ Posting Type _Remote/Hybrid_ Job Overview _The Customer Success Manager is the named outcome owner for a portfolio of RelativityOne subscription... ..., Account Management, or a scaled customer-facing role in a SaaS or technology environment Demonstrated data fluency:...Long term contractRemote workRelativity
Winnipeg, MB37 minutes ago- As a Customer Success Manager (CSM) at KORE, you will be the strategic partner and advocate for our assigned customer portfolio, owning the post-sale... ..., Account Management, or Consulting, preferably within a SaaS, PaaS, or technology/telecoms (IoT) environment.Exceptional ability...
KORE
Winnipeg, MB34 minutes ago $171.64k - $257.46k per year
...- to help sellers sell online, manage inventory, offer buy now, pay later... ...bar across the organization. Success is measured not only by quota... ...closing with sales Leadership, Marketing, Enablement, Operations and Product to improve the customer journey and strengthen commercial...Long term contractTemporary workRemote workWorldwideFlexible hoursBlock
Winnipeg, MB36 minutes ago- ...build what’s next, together. About the RoleThe Enterprise Customer Success Manager plays a key role in driving the success and satisfaction of... ...within the existing customer base Partner with Sales and Marketing to develop and implement customer expansion strategies Mentorship...InternshipRemote workWork from homeFlexible hours
HighlightTA
Winnipeg, MB34 minutes ago - ...Buildots brings groundbreaking capabilities to managers on construction sites, far beyond... ...have seen before. We are looking for a Customer Success Manager to take part in the implementation... ...which land with your users and market. Excellent written and verbal communication...For contractorsWork at officeWork from home
Buildots
Winnipeg, MB35 minutes ago $66k - $84k per year
...next, take real ownership, and grow with us along the way.As a Customer Success Manager at Minga, you'll play a critical role in ensuring our... ...feedback to relevant teams such as product development and marketing.Provide training sessions to help customers maximize the value...InternshipWork at officeRemote workFlexible hoursMinga
Winnipeg, MB34 minutes ago$171.64k - $257.46k per year
...listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sales Manager, Mid-Market based in Canada. This is an exciting... ...influence commercial strategy, improve the customer journey, and contribute to the evolution of...Long term contractImmediate startRemote workFlexible hoursJobgether
Winnipeg, MB37 minutes ago$250k per year
Our leading SaaS-based Global Employment Platform™ enables clients... ...teams are essential to our success. We empower our Dream Team members... ...the hiring, onboarding, and management process to unlock growth potential... ...: As the Director, Customer Success Managers , you own gross...Full timeContract workLocal areaRemote workWorldwideFlexible hoursG-P
Winnipeg, MB34 minutes ago- ...inflection point. We have strong product-market fit and world-class investor support. We... ...with intensity, staying close to our customers, and pushing each other for excellence.... ...Role OverviewAs an Enterprise Customer Success Manager, you'll play a critical role in guiding...Work at office
Speedrun Talent Network
Winnipeg, MB36 minutes ago $140k - $180k per year
..., operational excellence, and customer obsession to empower a broader... ...About the Team: The Customer Success team helps customers turn... ...a motivated Customer Success Manager with a deep sense of ownership... ...that aligns to customers and market needsManage ~20x accounts driving...Full timeLocal areaRemote workTelemetry Today LLC
Winnipeg, MB34 minutes ago$100k - $150k per year
...justice. Summary: Clio is an innovative, culture-focused Canadian based SaaS solution seeking to make a key hire within our Customer Success department - Team Lead of Customer Success Management. Reporting to the Director of Customer Success Management, you will provide...Work at officeLocal areaFlexible hoursClio
Winnipeg, MB36 minutes ago- Support Ashby’s high-touch customer experience by combining strategic customer guidance, product expertise, and scalable portfolio management.As part of Ashby’s High-Touch Customer Success team, you will serve mid-market and growth-stage organizations. You will manage approximately...Internship
ASHBY
Winnipeg, MB34 minutes ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mid-Market Saas Customer Success Manager. Be the first to apply!
Related searches
- sales and marketing manager Winnipeg, MB
- manager market access Winnipeg, MB
- responsable marketing communication Winnipeg, MB
- directeur marketing Winnipeg, MB
- résponsable marketing Winnipeg, MB
- marketing events manager Winnipeg, MB
- marketing project manager Winnipeg, MB
- coordonnateur marketing Winnipeg, MB
- marketing campaign manager Winnipeg, MB
- lead marketing manager Winnipeg, MB