Loyalty Program Manager Cross Functional

Lead cross-functional loyalty initiatives for Triangle Rewards in Toronto, using research, governance, and project management to move priorities into execution.As Associate Manager, Loyalty Program, you will mobilize Product, Marketing, Analytics, Finance, Research, Operations, and other partners. You will develop requirements, implementation plans, and decision materials while identifying dependencies, risks, approvals, and accountabilities. The position also supports recurring processes, program controls, and issue resolution.Key Responsibilities:
Mobilize partners across teams for loyalty pilots and program changesDevelop business requirements and implementation plansIdentify dependencies, risks, approvals, and cross-functional accountabilitiesApply program rules, policies, and operational controlsCoordinate recurring processes and resolve program issuesRequirements:
Experience leading cross-functional initiatives in matrixed organizationsStrong project management, organization, and attention to detailComfort with customer policies, financial considerations, and privacy requirementsExcellent written and verbal communication for senior audiencesPost-secondary education in a related disciplineUse structured delivery, sound judgment, and loyalty program expertise to advance Triangle Rewards initiatives across Canadian Tire Corporation.
#J-18808-Ljbffr