National Credit Operations Manager

Lead National Credit operations at RBC in Toronto, guiding complex credit processes, risk controls, and specialized operational teams. This full-time position requires strong managerial experience.As Manager, National Credit, you will supervise Wealth Management Canada’s National Credit division. The position emphasizes securities or banking experience, analytical problem resolution, change management, and team leadership. You will balance operational efficiency, risk, regulatory requirements, and client satisfaction while supporting high-volume transactions.Key Responsibilities:
Lead teams supporting complex, exception-based credit operations processesEstablish goals and drive performance managementOversee processes, mitigate risks, and meet regulatory requirementsSuggest process changes and system modificationsDevelop training and maintain department proceduresRequirements:
Four-year degree or equivalent demonstrated experienceFive or more years of relevant industry experienceTwo or more years managing and leading teamsAdvanced problem identification, analytical, and resolution skillsExperience leading teams through organizational transitionUse credit operations leadership, risk management, and process improvement expertise to support RBC Wealth Management in Toronto.
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