Order Processing Associate

Job Title: Order Processing Associate

Hours: Mondays to Fridays - 7:30 AM to 4 PM

Location: Carp, Ontario

Reporting to: Manager, Distribution Centre

Status: Temporary, Full Time

About Lee Valley

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies in 2023 by Deloitte and one of Canada's Best Employers by Forbes in 2018. Additionally, we ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview

We are looking for candidates to work Monday to Friday from 7:30 AM to 4 PM on a short-term contract (till Christmas)

As an Order Processing Associate, you will join our modern, efficient distribution center and play a key role in the preparation of Lee Valley’s products for distribution to customers and to our stores. You will be responsible for supporting the pick functions for customer orders and retail replenishments. You will be responsible for working within established procedures for picking, packing and shipping to ensure accuracy and readiness for transport.

This position will be located at Lee Valley’s distribution center in Carp (no public transit access).

Key Responsibilities

Primary tasks include:

• Accurately pick products for customer orders, internal and external using the following technology: Autostore, Vocollect and RF handhelds.
• Replenish Autostore and conventional pick locations
• Prepare picked orders for transfer to a shipping container
• Perform quality assurance on orders
• Consolidate and transfer orders to the appropriate areas
• Pack oversized orders
• Pack and seal outbound cartons
• Ship and load carrier trailers via the fluid loading process
• Maintain cleanliness of the work area and support surrounding areas including sweeping, emptying garbage, recycling cardboard, removing debris, and restocking supplies

Support packaging activities such as:

• Read and understand packaging procedure documents
• Count, sort and bag product from bulk cases
• Prepackage products to make sets
• Re-box and label new cases
• Keep accurate counts of products packaged
• Maintain orderly and accurate records
• Repack product purchased in bulk into smaller quantities for sale to customer

Support inbound activities such as:

• Receive and label cases with LPNs
• Examine inbound shipments for damage, and process discrepancies
• Updating product dimensions, weights and SKU barcodes
• Verify box counts, sorting and deliver receipts to correct drop locations

Support outbound activities such as:

• Anchor and build outbound pallets
• Prepare outbound pallets for transport

Knowledge, skills and other requirements:

• 1–3 years of experience in a warehouse environment or equivalent.
• General knowledge of LVT product.
• Ability to read and understand documentation e.g. purchase orders, waybills, bill of lading, packing slips.
• Ability to stand for 8-hour shift
• Ability to lift 40lbs.
• Must have own steel-toed shoes

What we offer:

• Lee Valley Employee Discount
• A family-oriented environment that supports growth and development for all employees.

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential — not by automated systems.

Accommodation Requests

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.