Spa Coordinator

Wrapture Spa & Boutique is hiring an organized Spa Receptionist & Administrative Coordinator in Moose Jaw. This role balances front-line hospitality and booking tracking with daily office administration and marketing support (60% Front Desk, 20% Admin, 20% Social Media).

Key Responsibilities

Front Desk (60%): Welcome guests, manage check-in/out, and handle phone/text reservations via software. Process payments, issue gift cards, and balance the cash drawer. Proactively promote retail skincare, makeup, jewelry, and accessories.
Administration (20%): Maintain digital customer files and intake forms. Track inventory levels of professional supplies and boutique items, assisting with vendor ordering.
Social Media Support (20%): Respond to platform messages quickly, answer basic inquiries, and guide leads to our booking link. Capture photos/videos of retail updates.

Requirements

12 years of experience in high-end reception, office admin, or digital marketing.
Previous experience with Zenoti software is a major asset.
Prior knowledge or training with Eminence Organic Skin Care is a major bonus.
Strong phone etiquette, tech proficiency, and professional copywriting skills.
Flexibility to work standard spa hours, including peak weekend shifts.

Benefits & Perks

Benefits: Competitive group health and dental insurance program.
Discounts: Complimentary or discounted spa treatments and boutique savings.
Paid Training: Continuous support for brand knowledge and software systems.