Barracuda Technical Onboarding Engineer Role

Join Barracuda as a Technical Onboarding Engineer, focusing on deploying security solutions and enhancing customer satisfaction. Leverage your expertise in software implementation and customer engagement in this vital role.

As a member of Barracuda’s Customer Success Team, you will manage the onboarding process for security products while collaborating with various teams. This position requires proficiency in conducting technical assessments and developing self-service content to promote user empowerment. Mentorship and training of junior staff will also be critical for driving overall team success.

Key Responsibilities: • Manage onboarding of Barracuda security solutions • Conduct health checks and risk assessments • Collaborate with teams to maximize customer outcomes • Develop self‑service content for users • Provide mentorship and training to junior engineers

Requirements: • Minimum 3 years in security software deployment • Relevant bachelor’s degree in technology • Strong leadership skills for staff supervision • In-depth knowledge of email security protocols • Excellent written and verbal communication skills

Drive customer success and satisfaction as a Technical Onboarding Engineer at Barracuda Networks. #J-18808-Ljbffr