Airbyte Customer Support Developer

Join Airbyte as a Customer Support Developer specializing in database integration. Leverage your Java and Kotlin skills while providing technical support to customers, ensuring actionable data access.
In this unique role at Airbyte, you will blend software development with customer troubleshooting. With over two years of experience in software engineering or related fields, you will address complex database issues while contributing to the development of open-source database connectors. This position demands technical expertise in SQL and strong problem-solving abilities to ensure client satisfaction.
Key Responsibilities: - Serve as the primary point for database-related technical escalations - Triage and prioritize incoming customer issues effectively - Investigate and document complex database issues - Assist customers in onboarding and troubleshooting database connections - Contribute to Airbyte's open-source database connectors directly
Requirements: - 2+ years in software engineering or technical support - Proficiency in SQL and experience with Java or Kotlin - Hands-on experience with databases and cloud platforms - Strong communication skills for technical interactions - Ability to troubleshoot complex database configurations
Apply your technical skills to enhance customer experience and data integration at Airbyte.#J-18808-Ljbffr