People Operations Specialist

Liferaft is seeking a proactive, solutions-oriented People Operations Specialist to own and continuously improve our HR systems, programs, and core operational processes. This is a hybrid role based in Halifax, NS, with at least 2 days per week in office.

Reporting to the Director, People & Culture, you’ll be the driving force keeping our people operations running smoothly while continuing to build and improve how we support our team. Able to blend execution with continuous improvement, you enjoy planning meaningful team experiences, but are equally driven to streamline processes, build systems, and use data to guide decisions. Most importantly, you’re organized, driven, and resourceful. You are someone who can manage the details, follow through on what needs to get done, and step in to solve problems without waiting to be asked.

What you do as the People Operations Specialist at Liferaft

Systems Administration & Compliance

• Own and manage HR systems (BambooHR, Workable, Pave), including configuration, reporting, process improvements, and maintaining clear documentation to support scalable, consistent operations
• Streamline workflows using automation and AI to reduce manual effort across onboarding and reporting
• Maintain accurate, audit-ready records and ensure compliance with ISO, SOC2, OH&S, and applicable legislation, partnering closely with InfoSec
• Maintain and update policies and support audit requirements
• Manage key programs including benefits administration, leave, performance review cycles, and annual compensation processes, ensuring accuracy and timely execution

Recruitment & Employee Lifecycle

• Partner with hiring managers to run full-cycle recruitment, including job postings, candidate management, interviews, and offer preparation.
• Own end-to-end employee lifecycle processes, including onboarding, transitions, and offboarding, ensuring a consistent, clear and compliant experience.

Employee Engagement & Office Operations

• Lead the internal events strategy, owning the annual calendar and budget, and delivering in-person and remote events from planning through execution.
• Drive employee engagement through programs, events, and feedback channels, using survey insights (eNPS, pulse) to identify and implement improvements
• Serve as a primary point of contact for:
• employee and manager inquiries, providing timely and accurate P&C support
• office operations, including facilities, supplies, and workplace safety.
• Represent People & Culture on the DEI Committee, supporting initiatives and events.

Experience

• 3+ years of experience in HR or People Operations, preferably in a SaaS environment
• Demonstrated experience with HRIS and ATS admin (BambooHR & Workable preferred)
• Proven experience managing full-cycle recruitment and onboarding processes
• Experience managing compliance processes (ISO, OH&S) and policy administration
• Strong ability to work independently and effectively across Google Workspace and Slack
• Experience supporting event planning and office operations preferred

Soft Skills

• Proactive and resourceful, identifies gaps and applies critical thinking to implement effective solutions
• Strong organizational skills, attention to detail and prioritization abilities
• Professional discretion and commitment to confidentiality
• Clear communicator, comfortable engaging with all levels of the business
• Ability to create structure and clarity during periods of change

Why Liferaft?

Liferaft provides a threat intelligence and investigations platform to corporate security teams around the world, including many of the world’s leading brands. Our platform helps companies identify and monitor risks using publicly available information, enabling them to protect their people, prevent fraud, and keep their operations secure. It’s practical, real-world work that directly helps organizations stay safe every day.

The diversity of our team is integral to our success. We are a team of passionate and supportive individuals and pride ourselves in fostering a collaborative, supportive, innovative culture. 

We offer our team:

• Competitive compensation plan 
• Flexible PTO – Take a minimum of 15 days/year with no cap beyond
• Hybrid workplace with flexible working hours
• Health & Dental Benefits (Medavie Blue Cross)
• 80% employer paid benefits
• Orthodontic coverage for minor dependents 
• Comprehensive mental health coverage, up to $3,000 per month, available for employees and dependents
• Free access to EAP, Greenshield and a variety of physical and mental health services via wellness platform
• $750 Yearly Lifestyle Subsidy
• Monthly cell phone reimbursement
• Monthly parking/transit reimbursement
• Company-sponsored social events and team-building activities
• Diversity, Equity & Inclusion Committee
• Authentic, engaged team, who value work life balance

Diversity at Liferaft means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We welcome all qualified applicants regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other protected characteristic.