Deputy Manager

Job Responsibility:

POSITION SUMMARY

A Läderach Deputy (Assistant) Manager aids in the supervision of employees, is an example of excellent customer service, leads training plans and helps carry out the goals of the Deputy Manager to meet the store quotas.

GENERAL DUTIES

• Lead outstanding in-store customer experience, motivate the staff to provide top notch customer care
• Help oversee product sales and register duties, including shop and shelf care, gift packaging and order fulfillment
• Help ensure the accuracy of Läderach product merchandising, while executing proper food safety protocol
• Help schedule effective staff shifts and coordinate store meetings/events
• Help the Store Manager manage the accuracy product merchandising and store inventory orders
• Help achieve in-store compliance and loss prevention standards
• Act as a key communicator of corporate values to customers and employees
• Manage the store in the absence of the Store Manager
• Other role related responsibilities as assigned by the Store Manager

DESIRED QUALIFICATIONS

• At least one (1) year of experience in a customer-minded luxury retail environment
• At least one (1) year of experience in a retail space with increasing levels of responsibility (ex: growth from associate level to shift lead/floor lead/assistant manager)
• Equipped with strong leadership, staff management and customer service skills
• Reliable with a flexible schedule, including the availability to work extended hours, weekends, and holiday hours based on store needs
• Quality-minded with keen attention to detail
• Ability to speak multiple languages (English, German, French and Spanish preferred)
• Cultivate an environment of courtesy and good manners
• Passionate about chocolate

COMPENSATION PACKAGE

• Competitive Pay
• Health Insurance, Vision, Dental
• Annual bonus
• 50% Discount on Laderach Products