Mandarin/Cantonese/English Banking Advisor

Join One of Canada's Top Banks!

Are you fluent in English and Mandarin or Cantonese and passionate about helping people?

A leading Big 5 Canadian Bank is hiring Bilingual Customer Service Advisors in Vancouver. This is an exciting opportunity to build experience with one of Canada's most recognized financial institutions while working in a supportive, customer-focused environment.

Whether you're coming from a call centre, customer service, retail, hospitality, or banking experince, this role offers the chance to develop valuable financial services experience while helping customers with their everyday banking needs.

Why This Opportunity Stands Out

Work with one of Canada's largest banks

Competitive pay of $24-$25/hour

Hybrid schedule only 1 day per week in office

Gain valuable banking and financial services experience

Full-time hours with long-term career potential

Use your Mandarin or Cantonese language skills every day

What You'll Do

As a Banking Advisor, you'll be the first point of contact for customers calling for support with their banking needs. You'll handle approximately 40-60 inbound calls daily while providing exceptional customer service and building trust with every interaction.

You'll help customers with:

• Account inquiries and everyday banking questions
• Online and mobile banking support
• Password resets and account access issues
• Credit card and transaction inquiries
• New account openings
• Navigating digital banking tools and self-service options
• Resolving customer concerns quickly and professionally

You'll also collaborate with internal partners, identify customer needs, and contribute to a positive client experience that strengthens long-term relationships.

What We're Looking For

Required Qualifications

Fluent in English and Mandarin OR English and Cantonese

Minimum 6 months of customer service experience

Comfortable handling a high volume of customer interactions

Available to work flexible shifts, including weekends

Able to work a hybrid schedule (1 day per week in office)

#TEKbank26

This is a Contract position based out of Vancouver, BC.

The pay range for this position is $24.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This is a hybrid position in Vancouver,BC.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises dAllegis Group. Découvrez dautres informations à TEKsystems.com.

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.