Account Director

ACCOUNTABILITY OBJECTIVE:Under the direction of the General Manager, Equipment, the Account Director acquires, retains and grows customers within a defined territory. This role requires an individual who is motivated to succeed in a strong objective based and target driven environment. An Account Director will utilize a consultative sales approach to represent the organization to prospective customers;
assessing their needs, describing product features, and acquiring new business in the west end of the greater Toronto area..
BACKGROUND AND QUALIFICATIONS:The ideal candidate holds 3-5 years of direct sales experience working in an industrial environment selling capital equipment. Post-secondary degree/Diploma is an asset. Other key skills include knowledge of professional selling techniques, an ability to handle difficult, competitive selling situations and a familiarization with production facilities in order to assess operations and provide viable cost‑effective solutions for customers. Strong computer skills and previous experience with CRM software is an asset. Exceptional negotiation and written/oral communication skills. Ability to effectively present information and negotiate with various levels of management. Goal oriented self-starter with an energetic and competitive spirit. A Team player whose visions and values align with us.
KEY RESPONSIBILITIES:
Identify opportunities, manage the sales cycle and build a sales pipeline the underpins revenue targets.
Build and maintain relationships with current customers to retain and grow the business.
Communicate and conduct face‑to‑face meetings with prospects and customers daily.
Manage and interpret customer requirements – engaging clients to understand, anticipate their needs and/or identify pain points.
Gain an in‑depth understanding of the Solution’s product offerings and recommend products to customers, based on customers' needs and interests.
KEY RESPONSIBILITIES continued:
Coordinate with company staff to provide exemplary service to customers.
Collaborate with the team to develop key customer relationships and strategies for increasing sales.
Assist in preparing responses to RFPs (request for proposals) and RFIs (request for information).
Attend and participate in trade shows, conferences and other marketing events.Maintain knowledge of competitor products, identify, and report intelligence on competitor pricing or marketing strategies.
Develop and maintain an awareness of market behavior and trends and respond accordingly.
Maintain records of all sales leads and/or customer accounts within the CRM system in a timely manner and in accordance with Company policy.
Regularly meet with the General Manager to review established KPI metrics, including sales activities, pipeline, and status of opportunities.
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