General Manager

Company Introduction:Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies.
We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries.
We have access to the broadest range of metalwork solutions in the world through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service.
Group Division:Arrow Off Road Stratford was established 100 years ago, developing our people has been a core function and commitment of our business. Our culture is built on safety, integrity, and a commitment to partnering with our customers. We offer our people a commitment to quality and continuous improvement, and the opportunity to implement innovative ideas.
At our Stratford Facility,
we fabricate and assemble components for heavy truck, defense, and off-road equipment companies. We feature fitting and welding, metal forming, saw cutting, painting, assembly departments, and manufacture everything from small components to large structures, sheet metal to heavy plate.
Position Summary:The General Manager (GM) is responsible for overseeing all aspects of the manufacturing operations, including production, P&L management, quality control, maintenance, supply chain management, and employee management. The GM ensures that manufacturing processes run efficiently, meet quality standards, and align with company goals and objectives. This role is pivotal in driving operational excellence, improving profitability, and ensuring customer satisfaction.
Compensation Range:$142,000 to $180,000 annually
Essential Duties and Responsibilities
Assume full profit and loss responsibilities for the facility.
Create a “Team” environment amongst the factory leadership support group.
Continue to drive the implementation and support of World Class Manufacturing strategies.
Refine and implement a strategic vision and action plan for the facility
Create a strategy with plans to further strengthen and broaden existing customer relationships.
Accountable for implementing a process of financial discipline, ensuring the development of solid business planning models, e.G., budgets
Responsible for implementing a manufacturing strategy that includes refining product and process engineering initiatives.
Works effectively with other factories within the Group to execute North American-wide sales programs.
Expected to improve overall factory operating efficiencies applying Lean philosophies.
Development and Management of plant KPI's against Business Plan targets.
Manage compliance with all Provincial and Federal Environmental Regulatory requirements and lead in terms of HS&E initiatives as it relates to facility and equipment compliance.
Coordinates production/planning activities to ensure new products are launched in a timely and cost-effective manner.
Develops, manages, and maintains departmental plans, budgets, and capacity utilization (labor and equipment)
Performs other duties as necessary in support of the factory's overall goals.
Complies with requirements as outlined in the company handbook and OHSA.
Follows and complies with all Operational Procedures and policies as outlined in the Employee Handbook, Quality and Environment programs (i.E. IATF, ISO 14001)
Characteristics
A “hands-on” floor-savvy leader with a passion for improving all aspects of the business.
Technically competent. Has the judgment and experience required to know what it takes to get the job done
Flexible and innovative. Willing to accept new approaches and ideas. Enthusiastic, positive, and highly motivated. A “self-starter.”
A good planner and implementer. Makes things happen.
Establishes objectives and goals, then sees that they are met. Has a sense of urgency. Challenges and encourages the organization.
Strong business orientation. Sees the “big picture.” Understands how various functions integrate and the importance of the entire organization working as a single team.
Personal commitment to high quality standards. Strong communication skills and an ability to formulate positive interpersonal relationships.
Ability to thrive in a “Lean and Mean” resource-conscious organization
Capable of managing multiple challenging assignments concurrently;
moving swiftly and decisively, but collaboratively and effectively with others.
Personal commitment to high-quality standards. Strong communication skills and an ability to formulate positive interpersonal relationships.
Strategic thinker and effective problem solver.
Perceptive, responsible, and accountable.
Team player.
Education, Knowledge, Skills, and Abilities
Bachelor’s degree in a related field (business, engineering, finance) is preferred.
Ten (10) years of diverse professional and managerial experience, including financial/budget responsibility, management, leadership, and strategic decision making/leadership.
Strong state-of-the-art manufacturing orientation within the steel components and assembly manufacturing industry.
Has a solid understanding of quality systems and is familiar with SPC, DOE (Design of Experiments), FMEA (Failure Mode and Effects Analysis), and close tolerances required today in the manufacturing sector.
Adept at working with employees and setting high standards.
Technically competent with hands-on knowledge of metal fabrication manufacturing processes.
Understanding of the concepts of synchronous manufacturing and lean production manufacturing methodologies and the ability to formulate and implement a tactical plan.
Equipment/ Tools/ Technology Used:
Microsoft Outlook, Teams, Excel, PowerPoint, Project.
ERP/MRP experience
Physical Demands:
Ability to work in a manufacturing environment, which may involve standing or walking for extended periods, exposure to loud noise, and working in various temperature conditions.
Occasional lifting or moving of materials or equipment up to 25 lbs.
The role is primarily based in a manufacturing facility, with regular interaction with production staff and management teams.
Occasional travel may be required to visit other company locations, suppliers, or customers.
What We Offer - Your Benefits PackageAt Arrow, we’re proud to offer a benefits package that supports your health, finances, and future.
Health & Wellness
Health, dental, and vision coverage from day one!
Virtual healthcare with Lumino Health
Employee and Family Assistance Program (Homewood Health)
Fitness membership discount
Work boots and prescription safety glasses program
Financial Benefits
Automatic Enrollment in Company-Paid Deferred Profit Sharing
RRSP Match Program
Life and travel insurance for you and your family
Attendance Bonus & Profit Sharing
Employee Discount Program
Time Off & Culture
Three weeks vacation days to start
Regular company events and team activities
Supportive, inclusive workplace culture
Career Growth
Tuition reimbursement for job-related education and training
Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.
Candidates please note, we do not use AI for application screening.
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