Hotel Operations Manager St. John'S
Hospitality NL
Lead hotel operations at DoubleTree by Hilton St. John’s Harbourview in St. John’s, Newfoundland and Labrador. Apply hospitality leadership and guest-service expertise daily.This experienced Hotel Operations Manager supports the General Manager and department leaders across key hotel operations. You will oversee front office, housekeeping, food and beverage, and guest services while developing teams and maintaining service standards. The role also supports financial performance, workforce planning, and operational consistency.Key Responsibilities:
Oversee daily hotel operations across departmentsResolve escalated guest concerns professionallyMonitor feedback, reviews, and satisfaction scoresCoach teams and support workforce planningEnsure Hilton standards and safety complianceRequirements:
Experience in hotel operations or hospitality managementUnderstanding of front office and housekeeping operationsDemonstrated team leadership and coaching abilityStrong communication and decision-making skillsFlexibility for evenings, weekends, and holidaysBring hands-on leadership, operational expertise, and guest-service commitment to DoubleTree by Hilton St. John’s Harbourview.
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Oversee daily hotel operations across departmentsResolve escalated guest concerns professionallyMonitor feedback, reviews, and satisfaction scoresCoach teams and support workforce planningEnsure Hilton standards and safety complianceRequirements:
Experience in hotel operations or hospitality managementUnderstanding of front office and housekeeping operationsDemonstrated team leadership and coaching abilityStrong communication and decision-making skillsFlexibility for evenings, weekends, and holidaysBring hands-on leadership, operational expertise, and guest-service commitment to DoubleTree by Hilton St. John’s Harbourview.
#J-18808-Ljbffr
Vacancy posted 2 hours ago
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