Loaniq Chief Functional Analyst

Area(s) of interest:
Information technology
Location(s):
Montreal, Toronto
A career as a LoanIQ Chief Functional Analyst in the Global Corporate Investment Banking team means playing a key role in National Bank's technological transformation, optimizing and developing business applications and information systems, while working closely with a multidisciplinary team.
You will act as the primary link between business stakeholders and technology teams. You will analyze business processes, gather and document requirements, assess the impact of proposed changes, and translate business needs into clear functional specifications and acceptance criteria for developers, integration teams and vendors.
You will support LoanIQ enhancements, reporting requirements, production incidents, testing and releases. Responsibilities include facilitating requirements workshops, analyzing functional and data issues, coordinating user acceptance testing, validating delivered solutions, maintaining process and system documentation, and supporting defect triage and root-cause analysis.
Understand the strategy, issues and operational reality of the business lines to guide IT teams in developing efficient solutionsPerform complex analyses, identify gaps and make recommendations to optimize system efficiency and resolve problemsDocument requests and prepare recommendations to design or adapt systems that meet needs and facilitate decision-makingProduce technical and functional specifications including expected system behaviors, use cases and interactions of users with the systemDesign diagrams to model current and target processesWork with your delivery team to define acceptance criteria and plan and execute functionality tests.
Your teamThe Capital Markets IT Vice-Presidency brings together specialists who work in an agile, proactive, and collaborative environment to seize opportunities, stay at the forefront of technology, and continuously improve processes.
Within Capital Markets IT Delivery, you will join a team responsible for supporting critical financial applications and maintaining the stability of key business platforms. You will work closely with LoanIQ experts, developers, QA analysts, integration specialists, and release management teams. Our team is recognized for its collaborative approach, deep technical expertise, and strong focus on continuous improvement.
Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.
The Bank values continuous development and internal mobility. Our personalized training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training and coaching and mentoring support are available to you at any time.
Prerequisites
University diploma in a related field and minimum 3 years of relevant experience as a Functional Analyst or Business Systems Analyst supporting enterprise or financial services applicationsExperience in managing processes and business requirementsProven experience in functional and technical analysis in delivering large-scale projectsExperience with test scenarios and support for usersKnowledge of LoanIQ, lending processes, SQL, reporting, data analysis, incident management and UAT are preferredDemonstrate proficiency with SQLExperience in agile delivery (Scrum, Kanban, safe) and knowledge of Atlassian tools (Jira, Confluence, etc.)Ability to think strategically, with analytical, synthesis and communication skills, excellent interpersonal skills and effective management of priorities.
Languages:Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
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Artificial Intelligence Diversity & Inclusion Equity Capital Markets Functional Analysis Atlassian Jira MySQL Teamwork Cybersecurity Empathy Initiative Learning Agility Resiliency
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
Health and wellness program, including many options
Employee Share Ownership Plan
Employee and family assistance program
Preferential banking services
Involvement in community initiatives
Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Why work at National Bank?For an environment that supports your career pathThere are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environmentWe foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?
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