Customer Service Representative at TTI
Techtronic Industries Canada, Inc.
Be part of TTI and transform customer experiences as a Customer Service Representative in Georgina, ON. Deliver outstanding service while engaging with our internal and external clients. In this full-time role at Techtronic Industries, you will be key in providing exceptional customer service to support our Milwaukee brand. You will perform various functions including processing customer orders, maintaining inventory records, and conducting warranty assessments. Our ideal candidate excels in communication, organization, and possesses strong computer skills. Key Responsibilities:
- Deliver best-in-class customer service daily
- Answer phone queries and assist walk-in customers
- Manage monetary transactions and inventory tasks
- Conduct warranty assessments and tool replacements
- Merchandise showroom and replenish stock as needed
- High school diploma required
- Strong computer skills and attention to detail
- Experience with electric tools is an asset
- Outgoing personality with conflict resolution skills
- Ability to work independently and as a team
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