Strategic Saas Account Manager Insurance

Shape strategic SaaS accounts at Quandri through insurance expertise, product adoption, and trusted executive relationships across North America.This Lead Customer Success Manager role focuses on complex enterprise customers and the insurance brokerage processes they depend on. You will translate Quandri’s AI platform into business outcomes, guide adoption, and strengthen relationships across operational, technical, and executive stakeholders. The work combines success planning, account management, renewal forecasting, and expansion support.Key Responsibilities:
Become an expert in Quandri products and communicate customer valueProvide adoption and change management sessions for customer teamsBuild multithreaded executive, operational, and technical connectionsCollaborate with Sales on expansion and upsell opportunitiesLead onsite workshops and customer working sessionsRequirements:
Knowledge of insurance brokerage or personal lines workflowsFive-plus years in SaaS Customer Success or Account ManagementStrong professional listening and communication abilitiesExperience orchestrating multi-region transformation programsFlawless English communication and commanding executive presenceUse insurance knowledge, SaaS account leadership, and change management expertise to advance customer outcomes through Quandri’s platform.
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