System Development Specialist

Job Responsibility: Job ID: 54680 Job Category: Information & Technology Division & Section: Technology Services, Technology Standardization Delivery Work Location: NORTH YORK CIVIC CENTRE, 5100 Yonge St, Toronto, M2N 5V7 Job Type & Duration: Permanent, Full-time Hourly Rate: $51.19 - $56.07 Shift Information: Monday to Friday, 35 hours per week Affiliation: L79 Full-time Number of Positions Open: 2 Posting Period: 21-Mar-2025 to 04-Apr-2025 As a System Development Specialist , you will be working on major applications used by the Revenue Services Division to bill and collect property taxes, water, and solid waste utilities. You will be joining a dynamic team to perform system enhancements, bug fixes and new major initiatives. Major Responsibilities: Your primary responsibilities as a System Development Specialist will be varied. Specifically, you will:

• Performs analysis, design, programming duties as well as testing, documentation, and deployment preparation.
• Conducts user interviews to determine detailed systems requirements.
• Completes analysis, system and functional design, workflow diagrams for quality systems development.
• Designs, codes, tests, implements, and maintains enterprise systems.
• Designs and develops systems that comply with access and privacy legislation.
• Coordinates and develops program specifications and documentation.
• Designs and conducts all levels of testing i.e. unit, system, integration, regression, performance, security, usability, optimization/configuration, and coordinates user acceptance testing.
• Liaises and coordinates with internal and external consultants in detailed systems deliverables and technical problem resolution.
• Implements enterprise in-house developed/custom/packaged systems and systems changes.
• Tests integrated systems to ensure system compatibility and proper functional integration.
• Provides application maintenance and enhancement including implementation of vendor systems fixes and patches.
• Conducts quality assurance on departmental and external developments.
• Develops systems interfaces between enterprise and departmental systems.
• Performs information and application data conversions.
• Provides development support to users by providing technical assistance and troubleshooting.
• Provides documentation and instruction/training to users of the system.
• Designs and develops application security interfaces to enable clients in controlling and administering access to their systems.
• Provides expertise, advice and technical skills for information and application service delivery.
• Recommends, presents, and demonstrates system solutions to City management and corporate business clients.
• Conducts research and evaluation of hardware/software/framework and makes recommendations.
• Conducts presentations, system demonstrations and system walk-throughs at project review meetings.
• Participates as a team member in the execution of project plans providing technical expertise and advice re: architecture, development tools, work effort estimates.
• Directs the activities of staff, mentors, and recommends training.
• Contributes to project charters, statements of work and project plans, project status reports and variance explanations, risk identification and mitigation planning.
• Conducts research, investigates, and recommends best practices for information and application services.
• Contributes to post-implementation project reviews.
• Recommends improvements to current methodologies, processes, standards, policies, and guidelines.
• Contributes to planning of future system growth and provides detailed work plans.
• Participates in enterprise projects.
• Conducts feasibility studies, business cases, RFI/P/Q's, technical reports by researching and participating in evaluations and recommending solutions.
• Determines user training needs.

Key Qualifications: Your application for the role of System Development Specialist should describe your qualifications as they relate to:

• Post-secondary education in Computer Science or a related discipline or the approved equivalent combination of education and/or experience.

• Extensive experience with Oracle 19c, including SQL, and stored procedures.

• Considerable experience working with Sybase Powerbuilder v12 and later, Unix commands and shell scripts, Java, or HTML5.

Considerable experience testing, integrating, and deploying systems in preparation of IT related documentation. You must also have:

• Ability to identify root causes of problems and recommend preventative solutions in addition to addressing immediate symptoms.
• Excellent verbal and written communication, problem-solving, leadership, facilitation, presentation, interpersonal and time management skills.
• Strong customer service orientation along with a ability to establish and maintain effective stakeholder relationships.
• Ability to work effectively as a member of a team, collaboratively in a multidisciplinary team environment or independently, as required.
• Ability to work with competing demands, prioritize and meet deadlines. Ability to be self-motivated and work with minimal supervision.
• Ability to develop technology standards, techniques, and product specifications.
• Ability to work flexible hours and overtime to meet deadlines and provide elevated service delivery support, including days, afternoons, nights and weekends, as required.
• Ability to be on call for support of production systems, as required.
• Ability to travel across various office locations within the City of Toronto, as required.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES: City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal. Equity, Diversity and Inclusion The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity. Accommodation The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City's Hiring Policies and Accommodation Process.