Senior Client Account Manager

Own client results as a Senior Account Manager at AOT Technologies in flexible hybrid Victoria, BC, using contracts and commercial judgment.You will lead a portfolio of client accounts as a senior relationship contact. The work combines account management, client services, budgets, forecasts, renewals, and delivery alignment. You will also identify growth opportunities in AI and emerging technology while partnering with Sales and project leads.Key Responsibilities:
Serve as senior client contact and escalation pointManage contracts, renewals, scope, and change managementTrack budgets, forecasts, invoicing, and payments with FinanceIdentify account growth opportunities with SalesReport account health, risks, and opportunities to leadershipRequirements:
10+ years in account, client services, or engagement managementExperience managing budgets and growing existing accountsConfidence with contracts, statements of work, and SLAsTechnical fluency discussing software delivery and AIComposure, business acumen, and resourcefulness under pressureBring senior client leadership, financial discipline, and technology fluency to AOT Technologies’ growing account portfolio in Victoria.
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