Senior Professional Conduct Investigator

Guide fair, evidence-based professional conduct investigations for BCCNM in Vancouver, using advanced interviewing and regulatory judgment.This Senior Investigator provides operational oversight and formal people management for an assigned investigation team. You will support investigations involving complaints, reports, and other regulatory matters concerning BCCNM licensees. The position emphasizes proportionate investigation plans, procedural fairness, statutory compliance, and timely case progression.Key Responsibilities:
Provide early oversight of allegations, investigation plans, evidence, witnesses, and milestonesGuide statutory information gathering, interviews, expert opinions, and records reviewSupport difficult communications using trauma-informed, culturally safe practicesEscalate urgent public-protection risks through established pathwaysPrepare reports and presentations for the Registrar and Investigation CommitteeRequirements:
Five or more years’ experience in investigations, regulation, or administrative lawAdvanced knowledge of investigative methodology, evidence, interviewing, and complex filesStrong conflict-management and interpersonal skills supporting neutrality and fairnessKnowledge of trauma-informed practice, cultural safety, and anti-discrimination obligationsExcellent oral and written communication for clear, evidence-based reportsApply professional conduct investigation expertise, procedural fairness, and sound judgment while supporting BCCNM’s regulatory decisions.
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