Remote Medical Tele-Interviewer Manulife

Use medical knowledge and active listening as a Remote Medical Tele-Interviewer with Manulife, supporting insurance clients from anywhere in Canada.

Manulife seeks a Medical Tele-Interviewer to collaborate within a team and deliver high-quality customer service. You will conduct interviews covering lifestyle and medical questions for individual insurance applications, including Life Insurance and Critical Illness Insurance. Structured training and industry-recognized learning support hands-on development.

Key Responsibilities:

• Conduct in-depth lifestyle and medical interviews
• Probe tactfully for personal and medical information
• Protect confidential and sensitive client information
• Manage workload using organization and time-management skills
• Address customer concerns professionally and knowledgeably

Requirements:

• Medical knowledge, terminology, or experience
• High accuracy under time constraints
• Excellent spelling, grammar, and communication skills
• Experience providing outstanding customer service
• Ability to work independently with minimal supervision

Bring medical interviewing, communication, and customer service skills to Manulife’s remote insurance team serving clients across Canada.