community and social services worker

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

Experience an asset

On the road

Work locations may vary. Frequent or constant travel is required from the employee.

Work site environment

• Education or training
• Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Programs dealing with Autism Spectrum Disorder
• Programs dealing with Fetal Alcohol Spectrum Disorder (FASD)

Work setting

• Various locations
• Relocation costs not covered by employer
• Social service or charity agency

Responsibilities

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Appraise clients' needs or eligibility for specific services
• Perform administrative tasks
• Conduct social research
• Implement life skills workshops
• Assess client's relevant skill strengths and development needs
• Conduct follow-up assessments
• Develop, co-ordinate and implement the delivery of specific services within the community
• Housekeeping activities
• Food preparation
• Provide suicide and crisis intervention
• Resolve conflict situations
• Implement behaviour management programs
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Assist in evaluating the effectiveness of treatment programs
• Screen, recruit and train volunteers and support staff
• Assist clients/guests with special needs
• Accompany clients to appointments and social outings

Supervision

• No supervision responsibility

Credentials

Certificates, licences, memberships, and courses 

• Applied Suicide Intervention Skills Training (ASIST)
• Community disability studies Certificate
• Developmental services worker (DSW) Training
• Mandt System training
• Mental health first aid Certificate
• Understanding and managing aggressive behaviour (UMAB) course
• Non-violent Crisis Intervention (NVCI) Certificate
• Cultural Awareness Training
• Medication Administration Certificate
• First Aid Certificate
• CPR Certificate

Experience and specialization

Target audience

• Aboriginal groups
• Culturally diverse groups
• Elderly
• Females
• Males
• Persons who are blind/visually impaired
• Persons with Acquired Brain Injury (ABI)
• Persons with an intellectual disability
• Persons with learning disabilities
• Persons with mental health disabilities
• Persons with physical disabilities
• Street population

Computer and technology knowledge

• Electronic mail
• MS Office

Area of work experience

• Community service organization

Additional information

Security and safety

• Criminal record check
• Driver's validity licence check
• Driving record check (abstract)
• Adult Abuse Registry check

Transportation/travel information

• Own vehicle
• Willing to travel
• Valid driver's licence
• Travel expenses paid by employer
• Public transportation is not available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Physically demanding
• Tight deadlines
• Attention to detail

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage

Financial benefits

• Group insurance benefits
• Life insurance
• Mileage paid
• Pension plan
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance
• Maternity and parental benefits

Other benefits

• Learning/training paid by employer
• Team building opportunities
• Parking available
• Variable or compressed work week