Resident Services Administration Manager

Coordinate resident services and business administration at Guru Nanak Diversity Village, using communication and organizational skills. Support residents, families, and team members.As Administration Manager, you will oversee resident move-ins, move-outs, payments, reporting, and administrative processes. You will also support leadership meetings, incident reporting, community tours, and Human Resources activities. The role promotes respectful, person-centered care and follows established procedures, industry practices, regulations, and standards.Key Responsibilities:
Coordinate resident move-ins, move-outs, inquiries, and documentationPrepare daily census and Health Authority reportsOrganize meetings, agendas, minutes, and documentationCommunicate effectively with residents, families, and team membersSolicit resident and family feedback through surveysRequirements:
One year of office administration experience requiredResidential care experience is an assetApproachable, respectful, and tactful communication styleAbility to manage priorities and challenging situationsFlexibility to work a variety of shiftsUse resident services, documentation, and communication strengths to help deliver organized administration within Optima Living’s care community.
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