Tow Truck Driver

Company Profile

“SMC Group of Companies Inc.” is currently looking for passionate, self-driven “Tow Truck
Driver” to join their team. The ideal candidate will have previous experience working in the
related position and knowledge about the position.
Company: SMC Group of Companies Inc.
Job Title: Tow Truck Driver
Location: 92 Bentley Avenue, Ottawa, ON, K2E 6T9
Status: Regular; Permanent; Full-time (3 Vacancies)
Start Date: As soon as possible
Salary: $36.50 per hour
Hours: 30 to 35 hours/Week (Night shifts needed as part of work schedule)
Work Setting: On-site

Job Description: The Tow Truck Driver is responsible to perform the following duties and
responsibilities:
• Drive and operate tow trucks to move vehicles that are damaged or not working to a repair
shops, impound lots or other designated locations
• Attach and secure vehicles to tow trucks using chains, straps, winches or other towing
equipment to prevent damage.
• Respond to roadside assistance requests and service calls from dispatchers or customers.
• Perform pre-trip, en route and post-trip inspections and oversee all aspects of vehicle
• Maintain accurate records of services performed, time logs, and mileage
• Communicate with dispatchers, customers, and other drivers using communication devices
• Provide excellent customer service and ensure the safety of passengers and vehicles during
towing operations
• Perform minor roadside repairs such as changing flat tires, jump-starting batteries, or unlocking
vehicles
• Follow safety procedures and traffic laws while operating the tow truck
• Keep the tow truck clean and in good working condition, report any mechanical issues

Qualification and Professional Skills requirement:
Experience
• At least 7 months of previous experience in the position or related position

Education
• Secondary (high) school graduation certificate
Licenses
 Valid commercial driver’s license (CDL) with a clean driving record
 Valid TSSEA Tow license

Skills & Attributes
 Well-organized and skilled approach to customer-service
 Strong customer service skills with the ability to interact professionally with clients.
 Mechanical knowledge to handle basic vehicle issues like jump-starts and tire changes.
 Familiarity with automotive repair is a plus.
 Ability to work independently and make sound decisions in high-pressure situations.
 Fluent in English and strong verbal and non-verbal communication skills
 Ability to work independently and under pressure
 Organized, flexible, reliable, effective interpersonal skills
 Fast-paced environment, work under pressure, tight deadlines
If you are interested in this opportunity, please forward your resume to [email protected]
SMC Group of Companies Inc. would like to thank all applicants, however only those who
qualify for an interview will be contacted.
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