Senior It Data Centre Operations Specialist

Data centre operations and uptime commitments anchor this Senior Infrastructure Integration Specialist position, supporting reliable infrastructure across Tier IV and Tier II environments. On-call availability is required.The role covers maintenance, support, incident resolution, service-provider coordination, and infrastructure changes within data centre operations. You will contribute to asset management, RFID Tag technology, DCIMS, Data Lake processes, refreshes, and decommissioning. Candidates need ITIL knowledge, change and incident management understanding, and experience supporting multiple technical teams.Key Responsibilities:
Fulfil mandated data centre availability and uptime commitmentsGuide providers and monitor work procedures for operational impactUpdate incident, problem, and change ticketsMaintain the configuration management database and infrastructure documentationSupport asset management, RFID, DCIMS, refreshes, and decommissioningRequirements:
Understand ITIL concepts and corporate management proceduresKnow Tier IV and Tier II data centre protocolsSupport multiple technical teams and engage vendorsProvide incident resolution and advanced problem-solving leadershipUnderstand asset management, RFID, DCIMS, and Data Lake processesUse ITIL, uptime, vendor coordination, and infrastructure support knowledge in senior data centre operations.
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