Business Operations Partner

The Business Operations Partner is a key support role within the team, providing a hybrid of executive support, operational coordination, marketing/proposal development, and administrative oversight across finance and HR processes. This role requires a highly organized, proactive individual who can manage multiple priorities, communicate effectively, and contribute to the smooth day-to-day operations of the business. 
As the Business Operations Partner you will be involved in:
Executive & Team Support 
Provide administrative support to senior leadership, including calendar management, meeting coordination (booking meeting rooms, ordering lunch and supplies), and travel arrangements (concur) 

Expense management – uploading expenses to D365 

Prepare meeting agendas, presentations, and follow-up materials 

Track action items and support execution of strategic priorities 

Act as a central point of coordination across internal and external stakeholders 

D365 Administration & Support 
Provide support to Project Managers, Directors, and Associate Directors with the setup and administration of projects within D365. 

Create and manage Purchase Orders (POs) in accordance with company processes and approvals. 

Process credit notes and support related financial documentation. 

Serve as a point of contact for D365-related inquiries, providing guidance and troubleshooting support to team members. 

Assist users in navigating D365 features and promoting best practices for system utilization. 

Missing Timesheet and Utilization reporting 

Finance & Invoicing – occasionally, most Directors are invoicing now 
Prepare and issue client invoices in a timely and accurate manner 

HR & People Operations 
Assist with onboarding and offboarding processes, including documentation and coordination (Capex, New Joiner, Leavers) 

Coordinate internal communications, team meetings, and engagement initiatives 

Operations & General Administration 
Improve and maintain internal processes, tools, and documentation 

Support ad hoc projects and operational initiatives as needed 

Event management support 

5–10 years of experience in an administrative, operations, or coordination role 

Strong organizational skills with exceptional attention to detail 

Excellent written and verbal communication skills 

Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint) 

Experience with invoicing, CRM, or project management tools is an asset 

Ability to manage multiple priorities and work independently in a fast-paced environment 

High level of professionalism, discretion, and reliability 

Attributes for Success 
Proactive and resourceful with a “get it done” mindset 

Strong sense of ownership and accountability 

Collaborative and adaptable team player 

Comfortable working across different functions (executive, finance, HR, marketing) 

What's in it for you... 
100% covered health and dental benefits for you and your dependents (including paramedical services) 
Health spending account, to top up expenses not covered in the benefits program 
RRSP option with company matching 
Annual learning and development budget 
Access to a range of online learning tools, and support for career development and growth 
Coverage of one professional membership or license fee per year, if directly related to your role
We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives 
Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging 

The base salary range for this full-time role is $70,000 - $80,000 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 
We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at 
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We may use automated or AI-based tools to support the screening, assessment, or selection of applicants. 
This posting reflects an existing vacancy that we are actively hiring for.
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 
Twitter
Instagram
LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.