Senior Developer

At Coconut Software, we’re not just building software—we’re reimagining how financial institutions connect with their customers. As a Senior Developer, you will be a driving force in shaping innovative, user-friendly solutions that make the customer journey seamless and accessible. You’ll work in an environment where experimentation, collaboration, and continuous learning are valued as much as clean, scalable code.Your role will extend beyond technical contributions; you will be a mentor, a guide, and an advocate for best practices. You’ll help foster an inclusive, psychologically safe environment where developers can do their best work. By proactively improving engineering processes and strengthening cross-functional collaboration, you will ensure that our team delivers high-quality software that meets both user needs and business goals.

At Coconut, we innovate on top of a modern solution stack consisting of web technologies (such as React and Laravel) utilizing a RESTful architecture, backed by relational DBs (MariaDB and PostgreSQL), and deployed using Docker in an AWS environment. While expertise in all of these technologies is not required, we support strong full-stack engineers with exposure to modern SaaS stacks. We operate in an agile, iterative way, continuously improving our processes in a blameless culture that fosters learning, curiosity, and innovation.

YOU’RE FIRED UP ABOUT

• Mentor and support junior and intermediate developers, fostering a collaborative and psychologically safe environment
• Set high standards for technical excellence and teamwork

Technical Delivery & Ownership

• Independently implement complex features, demonstrating expertise within your domain
• Proactively identify technical risks, dependencies, and implementation roadblocks, providing timely solutions to maintain delivery momentum
• Actively lead incident resolution, effectively troubleshooting complex issues within your team's domain
• Ensure comprehensive test coverage, robust documentation, and delivery of maintainable and performant high-quality code

System Design & Technical Planning

• Lead technical project planning through discovery, design, development, and release, ensuring clear, actionable RFC documentation
• Regularly consider essential system characteristics (latency, throughput, resilience), proactively addressing relevant system issues
• Identify opportunities for tech debt and architectural improvements

Product and Design Partnership

• Act as a subject matter expert in your product area, actively contributing to product and design strategies to ensure optimal solutions
• Provide valuable engineering perspectives on product roadmap refinement, clearly communicating technical feasibility, limitations, and opportunities
• Follow up on releases and monitor success metrics to inform future product enhancements
• Clearly communicate complex technical concepts and decisions to diverse audiences, ensuring transparency and shared understanding
• Proactively share project progress, risks, and challenges with your team and stakeholders, effectively managing expectations
• Create well-structured pull requests and comprehensive documentation that demonstrate deep understanding and technical impact
• Seek opportunities to expand your expertise, bringing insights back to your team to improve practices and elevate overall department capabilities
• Stay current on industry trends, integrating new knowledge into your team's work

WHAT YOU BRING TO THE TEAM

• 5+ years of SaaS development experience with a solid track record of technical leadership
• Demonstrated ability in system design, architectural planning, and complex project delivery
• Strong communication skills and experience mentoring team members, fostering a collaborative team environment
• Strong grasp of agile practices, Git workflows, and continuous integration/deployment methodologies
• Proven ability to independently manage projects, proactively address risks, and deliver robust, scalable solutions

Our Investment in You:

• “Cabana Days” - our version of a flexible work week ! T o enable our employees to do their best work, offering flexibility to prioritize what is important and to take time needed for rest and rejuvenation when possible based on business and operational needs.
• Ability to do your job in a supported, but still flexible environment
• Supported professional development, learning & career opportunities - be supported in your growth journey!
• Regular 1:1 coaching with your leader and regular connection to a passionate executive team
• Work in a team big enough for growth but lean enough to make a real impact

A full range of benefits to keep you happy & healthy;

• Competitive Salaries - we pay fairly based on experience and expertise, not your ability to negotiate!
• Health & Dental Benefits, Virtual Care, & Disability top up - all starting from day 1!
• Virtual mental health and EAP platform
• WealthSimple GRSP & Matching
• Annual Wellness Benefit ($1000 per year)
• Opportunity to work remote - anywhere in Canada!
• Employee Options - everyone shares in our success!
• Internet Subsidy on each paycheck
• Tiki Bucks Incentive Program - everyone is entitled to earn bonuses!
• A People First Company - 4.4 rating on Glassdoor
  

Mission
Match customers with the right expert, at the right time, so no opportunity is lost.

Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.

To date we have raised close to 40M and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.

Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging.
Some recent awards we're proud of include:

Coconut Software is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.

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