Vfmp Patient Programs Team Lead

Lead VFMP Patient Programs operations at UBC, using team management and community partner engagement in an in-person public-facing role.The Team Lead manages Patient Program activities for teaching sessions, clinical assessments, admissions interviews, and curriculum delivery. This position coordinates Standardized Patients, Clinical Teaching Associates, and Volunteer Patients while liaising with program managers, faculty, staff, and community partners. The work supports ethical, trauma-informed, respectful, and intersectional engagement.Key Responsibilities:
Manage daily VFMP Patient Program operations and provincial deliverablesRecruit, train, support, and supervise SPs, CTAs, and VPsDevelop policies, procedures, training plans, and quality assurance toolsOversee databases, contracts, payments, privacy, and records managementCoordinate provincial communication, staffing logistics, and program improvementsRequirements:
Undergraduate degree in a relevant disciplineMinimum two years of related experience or equivalent educationIntermediate to advanced Microsoft Office computer experienceSuperior interpersonal, management, public speaking, and diplomacy skillsExperience supporting equity, diversity, inclusion, and respectful engagementBring operational leadership, training expertise, and inclusive partner engagement to UBC’s VFMP Patient Programs team in Vancouver.
#J-18808-Ljbffr